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HPE Enhances Zero Trust Network Access Solutions, Fortifying Sovereign Cloud Infrastructure Against Security Threats
Futurum’s Ron Westfall shares his insights on why HPE’s new ZTNA security portfolio capabilities are ready to provide robust protection, enabling organizations to reduce risks, counter attacks, and enhance organization-wide resilience.
Azure Grew 33% YoY, Adding 16 Points From AI Services; The Operating Margin Expanded by 100 bps
Keith Kirkpatrick and Daniel Newman of The Futurum Group analyze Microsoft’s Q3 FY 2025 results, with Azure growth, expanding AI workloads, and broad enterprise traction driving stronger-than-expected performance across segments.
Dave Russell and Emilee Tellez from Veeam join hosts to share crucial strategies for cyber incident preparedness, emphasizing the importance of stakeholder alignment and proactive resilience.
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NEWS BY INDUSTRY
Online E-Commerce Community Is Founded by Bloomreach, Fast, Mirakl, ShipBob, and Sinch
The Technology Could Grant Customers More Control of Which Companies See Their Data and How
French and Australian CX Firms Make Waves on M&A and Funding Fronts
Organizations Need to Have a Plan For Fighting Fake News Before It Impacts CX
The Future of Patient Experience Requires the Industry to Be Bold Creatively and Strategically
Series D Funding Round Yields $121 Million and $1.2 Billion Valuation
Findings Touch Upon Business Success, Phone Calls, Customer Breakups, Subscriber Churn, and AI Implementation in India
Providers Need to Recognize That Patient and Consumer Experiences Are Inextricably Linked
Planning & Consulting, Feedback Development & Delivery, Employee Recognition, and Virtual Assistant Solutions Are Launched
Five New Collaborations Extend Across Hospitality, Government, Real Estate, Media, and Telecommunications Industries
Collaborative Browsing Can Also Boost Sales, but Agents Need to Carefully Follow Rules for Client Consent
5,000 New Hires Are Being Sought to Work in Company’s Design and Engineering Offices in India
One Merger Fails, Three New Acquisitions Go Through, and A New Funding Round is Completed
Reports Look Into Customer Turnover, US Healthcare Workers, Asia Pacific Businesses, Marketing Campaigns, and A Shorter Work Week
An Evolving Landscape of Innovation and Technology Solutions to Personalize and Optimize the Patient Journey
With $4.3 Million in Funding, New Startup Helps Analyze Customer Feedback at Scale
Tasks for Group of CX Professionals Involve New Research, Certification, and Regional Outreach
Real-Time Charging Is the No. 1 Reason Telecom Companies Want to Invest in BSS for Their Networks