Zoho Writer Desktop 4.0 adds offline AI spell-check, a redesigned interface, and multi-format support, offering cost-conscious enterprises a viable Microsoft and Google alternative....
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, analyzes how Microsoft's integration of agentic AI into Dynamics 365 unifies customer service, contact center operations, and...
Olivier Blanchard and Brendan Burke, Research Directors at Futurum, explain the significance of Qualcomm's June 24 Investor Day announcements as the company continues to evolve into a full-stack AI platform...
Brendan Burke and Olivier Blanchard, Research Directors at Futurum, explain why Qualcomm's June 24 Investor Day matters less for its new CPU than for its claim on the decode-heavy inference...
Databricks unveils a new architecture for video analytics that integrates vision language models and serverless GPU compute, enabling enterprises to search, summarize, and automate insights from massive video datasets....
Brendan Burke, Research Director at Futurum, analyzes how OpenAI and Broadcom's Jalapeño accelerator achieved record nine-month tape-out using AI-assisted design optimization and advanced packaging....
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Zendesk's AI-native voice platform is unifying contact center channels and breaking down operational silos, challenging...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Salesforce's Agentforce Help Agent is reshaping enterprise customer service through autonomous agentic AI and outcome-based...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Adobe's Topaz Labs acquisition escalates the creative AI arms race, embedding advanced image and video...
Epicor Prism launches across European markets, embedding vertical AI agents directly into Kinetic ERP to help manufacturers turn operational data into actionable insights and automate complex workflows in real-time....
Fernando Montenegro, VP at Futurum, examines Cisco's planned acquisition of WideField Security and how deeper identity and session intelligence could strengthen Agentic SOC capabilities as enterprises deploy more AI agents...
RingCentral's AIR Pro expansion shows enterprise demand for agentic AI in customer engagement, as 56% of decision makers prioritize AI-driven CX and autonomous agents reshape contact centers....
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