Author: Andrew Broderick

September 20, 2022

Patient Experience Is Rapidly Becoming a Strategic Priority for Healthcare Providers

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July 5, 2022

Medallia Medicare Stars Solution Strives to Improve Patient Experience Ratings

April 19, 2022

Healthcare Providers Compelled to Adapt or Wither in a Fast-Changing World

personalizing patient experience
April 7, 2022

Personalizing the Patient Experience Is the Future of Competitive Advantage

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April 1, 2022

New Strategic Mindsets to Reframe, Rebrand, and Revolutionize Healthcare

Patient experience building blocks
March 18, 2022

Customer Operations: Building Blocks to Transforming Patient Experience

healthcare brand loyalty
March 14, 2022

Establishing Brand Loyalty in Healthcare as a Futureproofing Strategy

healthcare strategy
March 10, 2022

Unblinding Healthcare Strategy to Transform Patient Experience

Patient experience journey
March 4, 2022

Patient Experience Management Reimagined

Patient experience management
March 1, 2022

Patient Experience Measurement Evolves with Healthcare Consumerism

healthcare workforce
February 24, 2022

Recognizing Workforce Experiences to Operationalize Patient Experience

Healthcare contact center
February 21, 2022

The Role of Contact Centers in Improving Patient Experiences in 2022

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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