Category: Enterprise Software & Digital Workflows

SolarWinds Avior: Goal-Driven Agentic AI for Hybrid IT Ops
October 16, 2026

SolarWinds Avior: Goal-Driven Agentic AI for Hybrid IT Ops

Alastair Cooke, Research Director, Hybrid Cloud & Infrastructure at Futurum, examines SolarWinds' launch of Avior, a goal-driven agentic platform that enables IT teams to define objectives, coordinate specialized agents, and...
NetSuite QuickStart Makes AI-First Finance Free to Win Startups Early
October 16, 2026

NetSuite QuickStart Makes AI-First Finance Free to Win Startups Early

Keith Kirkpatrick, VP, Research at Futurum, shares his insights on NetSuite QuickStart, Oracle NetSuite's free AI-first finance platform for startups, and what it means for the race to win founders...
ServiceNow's AI Passport Closes the Agentic Governance Gap
October 15, 2026

ServiceNow's AI Passport Closes the Agentic Governance Gap

ServiceNow's AI Passport uses cryptographic credentials to verify AI agents' authorized scope, addressing a critical governance gap: 100% of banks use AI, but only 24% have governance frameworks....
Will AI Assistants Use Zendesk's Open Service Directory?
October 15, 2026

Will AI Assistants Use Zendesk’s Open Service Directory?

Keith Kirkpatrick, Vice President, Research at Futurum, shares his insights on Zendesk's Open Service Directory and whether AI assistant makers and rival CX platforms will adopt it....
Freshworks to Acquire Torii, Extending Freshservice to AI Spend Governance
October 15, 2026

Freshworks to Acquire Torii, Extending Freshservice to AI Spend Governance

Keith Kirkpatrick, VP of Research at Futurum, shares his insights on Freshworks' deal for Torii and why AI spend governance may become the next battleground for ITSM platforms....
Delegating Outcomes: How a Universal Agent Changes the Way Enterprises Work
October 15, 2026

Delegating Outcomes: How a Universal Agent Changes the Way Enterprises Work

In our latest thought leadership brief, Delegating Outcomes: How a Universal Agent Changes the Way Enterprises Work, completed in partnership with Google Cloud, Futurum Research examines why first-generation agent programs...
Modal Hits $1B Run Rate: AI-Native Infrastructure's Breakout Moment
October 15, 2026

Modal Hits $1B Run Rate: AI-Native Infrastructure's Breakout Moment

Modal has crossed $1B in annualized run rate and raised $750M Series D at $15.75B valuation, with usage tripling in five months and 15x year-over-year growth, positioning the AI infrastructure...
LogicMonitor Makes Agent Governance a First-Class ITOps Discipline
October 15, 2026

LogicMonitor Makes Agent Governance a First-Class ITOps Discipline

LogicMonitor launched Agent Studio for Edwin AI, addressing enterprise governance gaps in AI agent deployment. The platform gives IT administrators centralized inventory, access control, and reliability management for production AI...
Wiz Brings AI Agents to FedRAMP High: CNAPP Becomes AI-APP
October 14, 2026

Wiz Brings AI Agents to FedRAMP High: CNAPP Becomes AI-APP

Wiz launched three AI agents in its FedRAMP High environment, evolving from CNAPP to AI-APP and delivering machine-speed security operations for federal agencies facing cyber threats....
SCSK Bets on Agentic AI to Digitize Japan's Excel-Dependent Enterprises
October 14, 2026

SCSK Bets on Agentic AI to Digitize Japan's Excel-Dependent Enterprises

SCSK's CELF AI Development Agent, powered by Claude via Amazon Bedrock, launches October 23, 2026, with alpha testing showing 300–800% productivity gains to capture Japan's enterprise market....
Liquibase Goes Four-for-Four on Cloud Marketplaces
October 14, 2026

Liquibase Goes Four-for-Four on Cloud Marketplaces

Liquibase Secure now available on Google Cloud and Microsoft Marketplaces alongside AWS and Snowflake, enabling enterprises to purchase through existing agreements while supporting 65+ databases with AI-powered governance....
TCS BaNCS Wins MyState's Post-Merger Core Banking Bet
October 14, 2026

TCS BaNCS Wins MyState's Post-Merger Core Banking Bet

MyState Limited selected TCS BaNCS to consolidate systems post-merger with Auswide Bank, reflecting AI-driven modernization trends in Asia-Pacific financial services....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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