Despite record AI spending, enterprises lose 51 workdays per employee yearly to technology friction due to inadequate training, undermining ROI and requiring robust user enablement for platform-first strategies to succeed....
Keith Kirkpatrick, Research Director at Futurum, examines ServiceNow AI platform strategy, including Context Engine and developer tools, and highlights trade-offs around control, cost visibility, and enterprise dependence....
CLEAR and Snappt integrate biometric identity verification into the Applicant Trust Platform, addressing fraud and bad debt in multifamily property management while advancing enterprise-grade security standards....
As Autonomous IT evolves, CIOs must weigh efficiency gains against vendor lock-in and skills gaps, raising the question: is this AI's operational endgame or just the beginning?...
OpenAI's GPT-5.3 Instant Mini launch signals a critical shift in enterprise AI adoption. With 67% of organizations running GenAI in production and 75% increasing budgets, speed and cost-efficiency now drive...
OpenAI's 2026 Sora discontinuation forces enterprises to urgently reassess GenAI strategies, as 67% already run it in production while facing vendor lock-in and integration risks....
Oracle launches Fusion Agentic Applications with autonomous AI agents in enterprise platforms. Research shows 38.8% of enterprise buyers now expect GenAI delivery via agents, signaling a fundamental shift in how...
Brad Shimmin and Mitch Ashley, Analysts at Futurum, examine BMC Software’s April 2026 AI expansion. The report details how uniting AMI with Control-M's new Agent Gateway addresses the mainframe demographic...
Keith Kirkpatrick, VP and Research Director at Futurum, covers Canva’s Simtheory and Ortto acquisitions, and discusses the impact on Canva and its competitors in the highly competitive enterprise content creation...
Keith Kirkpatrick, VP and Research Director at Futurum, examines Salesforce’s Slackbot enterprise update, expanding Slack into a unified work interface with AI skills, CRM, and orchestration capabilities....
Matei Zaharia's ACM Prize for Apache Spark reflects enterprise AI's shift toward open-source platforms, showing how democratized data infrastructure is transforming competitive dynamics across the industry....
Nick Patience, VP & Practice Lead at Futurum, examines Glean's platform evolution from enterprise search to agentic AI, as it doubles ARR to $200M and battles Microsoft 365 Copilot for...
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