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Latest Industry News

The Month of March Saw the Forging of Various Memorable CX Partnerships
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in Part 2 of a two-part article featuring partnerships…
March Saw the Forging of Various Memorable CX Partnerships
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in this Part 1 of a two-part article featuring…
Zendesk Acquires Ultimate and Moneypenny Buys Sunshine Communication Services
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX M&A activity in March, focusing on two key events: the acquisition by…
Collaborations Are Forged with CallHub, Five9, and MoEngage
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX partnerships between Statara and CallHub, Playvox and Five9, and Mitto…
Partnerships Forged with Douglas, A Global B2B Travel Platform, and Miramar Group
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Zeotap, 3CLogic, and SAP Emarsys together with their…
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of new and recent CX research findings from Vonage, Reward Gateway, and MessageGears. …
Partnerships Succeed with University of Utah Health, Leslie’s Inc., and HTeaO
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Qualtrics, UKG, and Tattle together with their partners…
Topics Include Retailers and Free Returns, CDPs, and Dominant Themes in Surveys
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of new and recent CX research findings from SAP Emarsys, Tealium, and SurveyMonkey….

Featured Insights

On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss Apple Vision Pro developers losing interest, U.S. awards Samsung and Micron over $6B in CHIPS Act funding, does AMD have a datacenter AI GPU problem, Adobe’s use of Midjourney, Samsung knocks Apple off of number 1 market share, and Arm says CPUs can save 15% of total datacenter power.
In Recent Years, the Concept of a Sovereign Cloud Has Gained Significant Traction Among Nations Seeking Greater Autonomy and Security in Their Digital Infrastructures
The Futurum Group’s Steven Dickens observes that Oracle's recent $8 billion investment in Japan not only expands its cloud infrastructure but also strategically aligns with the growing global trend toward sovereign cloud solutions.
Hammerspace, Seagate, Quantum, LucidLink, and Resilio Are Among the NAB Products of the Year for 2024
Camberley Bates, VP of Data Infrastructure at The Futurum Group, covers the significance of data infrastructure at the NAB Show 2024 and the Product of the Year Awards.

Latest Research

In this white paper, Operationalizing the Circular Economy: How HP is Reinventing Sustainability for the Tech Sector, you will learn the five fundamental challenges standing…
Our latest research report, Endpoint Security Trends 2023, digs into modern attack techniques and how IT and security practitioners can most effectively respond and react,…
The Futurum Group’s latest research report, 2023 Cloud Downtime Incident Report, presents a detailed examination of downtime incidents across major cloud providers. By meticulously collecting…
Learn more about the ever-changing mainframe talent acquisition, skill development, and industry trends in our upcoming Research Report. Explore the complex talent flow funnel to…

Latest Insights

On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss Apple Vision Pro developers losing interest, U.S. awards Samsung and…
In Recent Years, the Concept of a Sovereign Cloud Has Gained Significant Traction Among Nations Seeking Greater Autonomy and Security in Their Digital Infrastructures
The Futurum Group’s Steven Dickens observes that Oracle’s recent $8 billion investment in Japan not only expands its cloud infrastructure but also strategically aligns with…
Hammerspace, Seagate, Quantum, LucidLink, and Resilio Are Among the NAB Products of the Year for 2024
Camberley Bates, VP of Data Infrastructure at The Futurum Group, covers the significance of data infrastructure at the NAB Show 2024 and the Product of…
The Circular Economy Can Help Your Company and Business Ecosystem Improve Sustainability Efforts and Create New Innovation Opportunities
Olivier Blanchard, Research Director at The Futurum Group, encourages you to download the latest whitepaper from The Futurum Group, which highlights circularity—a perfect read for…
Its Strategic AI Integration Puts the Company in a Strong Position to Maintain Its Leadership in the AI Industry, Particularly in the Field of Enterprise Information Management
Steven Dickens, Vice President and Practice Lead, and Sam Holschuh, Analyst, at The Futurum Group, share their insights on OpenText’s AI-driven transformation and market positioning….
Palo Alto Networks Showcases Dig Security and Its Data Security Posture Management Capabilities at Security Field Day 11
Krista Macomber, Research Director at The Futurum Group, shares her insights on Palo Alto Networks’ integration of Dig Security, showcased at Security Field Day 11….

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