Mercedes-Benz Korea leverages Databricks Unity Catalog to build an AI-ready semantic layer that unifies 500+ KPI definitions across BI and AI tools, demonstrating how trusted business logic drives enterprise AI...
Hugging Face launches an overhauled MTEB Leaderboard with significant speed improvements, granular filtering, and enhanced transparency. Enterprise AI leaders now have better tools to evaluate and compare foundation models beyond...
Zoho SalesIQ's Zia Agents deliver autonomous, empathetic customer engagement at scale through Agentic Intelligence, now supporting Anthropic, Google AI, DeepSeek, and custom LLMs....
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, SAP's Joule integration signals a strategic shift toward agentic AI-powered case resolution and autonomous support workflows in...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, analyzes how Adobe's CX Enterprise Coworker redefines marketing orchestration through agentic AI, positioning enterprises to move beyond...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Smartsheet's Smart Assist integration strategy with multiple AI vendors positions the platform as a central...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Five9's Fusion partner ecosystem deepens integrations with Salesforce, ServiceNow, and Epic to drive AI-powered omnichannel...
Brendan Burke, Research Director at Futurum, analyzes how AWS Graviton5's general availability redefines CPU architecture for agentic AI, with Meta deploying tens of millions of cores and customers halving their...
Fernando Montenegro, VP at Futurum, analyzes Zscaler's Zenith Live 2026 platform announcements spanning agentic AI security and Zero Trust SASE, in a market where every major vendor is converging on...
The Futurum Group’s Keith Kirkpatrick and Brad Shimmin share their insights on Zoho’s Nathu La server, and discuss the impact on the SaaS market, end customers, and Zoho’s competitors....
Brad Shimmin, VP and Practice Lead at Futurum, examines Collate 2.0's AI-native semantic context layer built on OpenMetadata, and what it means for enterprise AI readiness, data governance, and the...
Aer Lingus redirects IT budget toward unified data platforms powered by Databricks, prioritizing data governance and literacy over trend-chasing. Industry data shows 73.6% of organizations increasing spend on analytical infrastructure—signaling...
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