Category: Ecosystems, Channels, & Marketplaces

How Genesys and AWS Are Redefining AI-Driven Customer Engagement
July 24, 2026

How Genesys and AWS Are Redefining AI-Driven Customer Engagement

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Genesys Cloud's expanded AWS partnership leverages agentic AI to transform enterprise customer engagement and enable autonomous interactions...
Conduent's AI-Powered CX Platform: A Major shift for Customer Engagement?
July 24, 2026

Conduent’s AI-Powered CX Platform: A Major shift for Customer Engagement?

Conduent sells its tolling business to Quarterhill for $70M to redirect resources toward AI platform services, capitalizing on surging demand as the AI market projects to reach $25.7B by 2026....
Can PyTorch Foundation's Multi-Project Strategy Reinvent Open Source AI?
July 23, 2026

Can PyTorch Foundation’s Multi-Project Strategy Reinvent Open Source AI?

The PyTorch Foundation's April 2025 expansion into a six-project open-source hub signals a strategic pivot to govern the full AI lifecycle under a single vendor-neutral umbrella, directly addressing enterprise deployment...
BlueAlly and NetBox Labs Forge Strategic Alliance to Enhance AI Solutions
July 23, 2026

BlueAlly and NetBox Labs Forge Strategic Alliance to Enhance AI Solutions

BlueAlly Technology Solutions and NetBox Labs partner to embed infrastructure intelligence into automation, targeting federal agencies, educational institutions, and enterprises in a market projected to reach $41.8 billion by 2029....
Sword Group's Q2 2026 Results Highlight Strong Growth Amid Market Challenges
July 23, 2026

Sword Group’s Q2 2026 Results Highlight Strong Growth Amid Market Challenges

Sword Group delivered €97.0m in Q2 2026 revenue with 13.7% organic growth, capitalizing on accelerating AI consulting demand. Channel partners cite AI software and consulting as top growth drivers in...
Is Zoom's Partnership with Nayeema Raza a Major shift for the Future of Work?
July 22, 2026

Is Zoom’s Partnership with Nayeema Raza a Major shift for the Future of Work?

Zoom announces a strategic partnership with journalist Nayeema Raza to produce original conversations exploring the future of work, marking a deliberate shift toward content-led differentiation in the competitive collaboration market....
Thales Strengthens Industrial Presence in Germany with Major Defense Contract
July 22, 2026

Thales Strengthens Industrial Presence in Germany with Major Defense Contract

Thales secured a major German defense contract, strengthening its European presence as a key sovereign supplier amid rising defense spending across the continent....
ADP's AI-Driven API Central Enhances Developer Efficiency and Integration Speed
July 22, 2026

ADP’s AI-Driven API Central Enhances Developer Efficiency and Integration Speed

ADP launched ADP Assist for API Central, embedding generative AI to simplify API discovery and integration for enterprise developers, targeting the 88.8% prioritizing data integration....
Coforge's Recognition as an Exceptional Performer: What It Means for the Market
July 22, 2026

Coforge’s Recognition as an Exceptional Performer: What It Means for the Market

Coforge earned 'Exceptional Performer' status with an 83% score and 10-point improvement, as AI software and consulting drive partner growth in a market projected to reach $41.8B by 2029....
PyTorch Conference North America: A Catalyst for AI Innovation and Collaboration
July 22, 2026

PyTorch Conference North America: A Catalyst for AI Innovation and Collaboration

PyTorch Conference North America highlights open-source AI's shift toward production-grade infrastructure, addressing the production reliability challenges that 55.4% of organizations cite as their top GenAI adoption hurdle....
Can Grabette Revolutionize Robot Learning with Open Data Collection?
July 22, 2026

Can Grabette Revolutionize Robot Learning with Open Data Collection?

HuggingFace launches Grabette, an open-source system enabling anyone to record robot manipulation tasks and convert them into AI-ready datasets, addressing critical data scarcity in physical AI development....
SCSK Security Launches Prisma Browser to Enhance Cloud Security
July 21, 2026

SCSK Security Launches Prisma Browser to Enhance Cloud Security

SCSK Security Corporation launches Prisma Browser Deployment Support Service, enabling enterprises to implement cloud access control and data protection through standard web browsers, positioning itself to capture meaningful channel partner...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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