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Author: Keith Kirkpatrick

Twilio’s Q3 Results Showcase Strong Financials and Cutting-Edge Technological Advancements, Positioning It as a Leader in AI-Driven Customer Engagement
Keith Kirkpatrick, Research Director at The Futurum Group, explores Twilio's Q3 earnings, focusing on how AI advancements and robust data integration are driving growth and transforming customer engagement for today's leading brands.
OpenText’s Strategic Focus on Cloud, AI, and Cybersecurity Propels Growth Despite Revenue Adjustments Following AMC Divestiture
Keith Kirkpatrick, Research Director at The Futurum Group, discusses OpenText's Q1 2025 results, reflecting strategic technological advancements and emphasizing growth in cloud services, artificial intelligence, and cybersecurity.
Microsoft’s AI and Cloud Segments Lead Q1 FY2025 Results, With Record-Breaking Growth but Tempered Investor Response Due to Forward-Looking Guidance
Keith Kirkpatrick, Research Director at The Futurum Group, shares insights on Microsoft’s Q1 FY2025 earnings, where record growth in AI and cloud segments, including Azure OpenAI and Microsoft 365 Copilot, reflects high demand.
Alphabet’s Q3 2024 Results Reveal Robust Revenue Growth Fueled by AI Innovation Across Google Services and Google Cloud
Keith Kirkpatrick, Research Director at The Futurum Group, discusses Alphabet’s Q3 2024 earnings, focusing on AI's driving revenue growth for Google Services and Google Cloud and how the company uses AI to remain competitive and meet market demands.
Microsoft Announces New Autonomous Agents Aiming to Transform Business Workflows, Boost Efficiency, and Empower Teams Through Customizable Automation and Secure Integration
Keith Kirkpatrick, Research Director at The Futurum Group, shares insights on how Microsoft’s new autonomous AI agents in Copilot Studio improve productivity and streamline workflows across various business functions.
New Features and Integrations are Designed to Help the CDP Vendor Appeal to Advertisers
Keith Kirkpatrick, Research Director at The Futurum Group shares his insights on Twilio Segment’s advertising solutions, and discusses how AI is being used to deliver better functionality and faster time to value.
ServiceNow’s Q3 2024 Showcases Strong Subscription Revenue Growth With Its AI Innovations Such as the Now Platform Xanadu and Strategic Partnerships With NVIDIA
Keith Kirkpatrick, Research Director at The Futurum Group, discusses ServiceNow's Q3 2024 financial performance, Now Platform, Workflow Data Fabric, and strategic partnerships contributing to the company’s AI initiatives.
Keith Kirkpatrick shares his insights on the key developments and their potential impact on businesses from the recent Smartsheet Engage and Zendesk AI Summit. Dive into the discussion for a closer look at the evolving tech landscape.
Kyndryl Expands Its AI-Powered Workplace Services to Maximize the Impact of Copilot for Microsoft 365
Keith Kirkpatrick, Research Director at The Futurum Group, shares insights on Kyndryl's new AI services for Microsoft 365 Copilot, accelerating workplace transformation through high-impact AI use cases tailored to business needs.
New Product Enhancements and Features Seek to Level Up Adobe’s Offerings to the Creative Community
Keith Kirkpatrick, Research Director at The Futurum Group, shares his insights on the new product announcements made at Adobe MAX. He discusses Adobe’s core strengths in the market, which is its messaging around AI safety and content creator rights.
AI-Powered Agents for Omnichannel Support, Enhanced Agent Copilot, Voice, and Agent Builder Announced at the Company’s Inaugural AI Summit
Keith Kirkpatrick, Research Director at The Futurum Group shares his insights into the new announcements from Zendesk, and discusses the benefits for its customers. He also discusses the company’s solid outcomes-based pricing model.
In this episode of the Six Five Webcast Enterprising Insights, Keith Kirkpatrick discusses Microsoft's targeted approach to industries. Highlighting how the company's innovative use of AI, cloud technologies, and strategic partnerships is reshaping the way sectors adapt to digital transformation.