Category: AI and Data Analytics

September 14, 2023

Craig Durr

Research Note

Zoom Rebrands Its AI Assistant to Zoom AI Companion

Zoom’s AI Companion Promises To Help Individuals and Teams Improve Productivity, Collaborate Seamlessly, And Express Themselves Better Throughout the Workday

Craig Durr, Research Director at The Futurum Group, provides an in-depth analysis of Zoom's latest offering—AI Companion—and examines its features, data privacy approach, and competitive stance in offering the assistant for free in paid plans.

AI, AI and Data Analytics, Employee Experience, Enterprise Applications, Unified Communications, Workplace Collaboration

September 14, 2023

Mark Beccue

Research Note

Salesforce Einstein 1 Platform Provides Native AI Integration

The Latest Innovation from Salesforce Enables Companies to Tap Data Cloud Data to Build Customized AI Apps

Mark Beccue, Research Director at The Futurum Group, examines the Salesforce Einstein 1 Platform, which provides native AI integration, and looks at how this innovation will affect the market.

AI, AI and Data Analytics, CRM, Machine Learning

September 13, 2023

Daniel Newman

Six Five Webcast

The Six Five On the Road at Cloudera HQ

On this episode of The Six Five – On the Road, hosts Daniel Newman and Patrick Moorhead talk with Cloudera’s Charles Sansbury and Luke Roquet on helping customers make impactful, transformative, disruptive business decisions with their data.

AI, AI and Data Analytics, Cloud, Data Management, Innovation, Machine Learning

September 13, 2023

Mark Beccue

Research Note

IBM Rolls New Granite AI Models, Continues watsonx Platform Momentum

IBM watsonx AI Platform Is Vying for Premier Enterprise AI Tech Stack

Mark Beccue, Research Director at The Futurum Group, examines IBM’s new Granite AI models and the continued watsonx platform momentum, and how such innovation will affect the market.

AI, AI and Data Analytics, Machine Learning

September 13, 2023

Alex Gaw

Industry News

CX Research From Zoho, SAP Emarsys, and Verint

Topics Cover Small Businesses and CRM, US Shoppers and AI, and AI for the Modern Contact Center

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of new and recent CX research reports and survey findings from Zoho, SAP Emarsys, and Verint in collaboration with Five9.

AI, AI and Data Analytics, Collaboration, Contact Center, CRM, Customer Experience

September 13, 2023

Mark Beccue

Research Note

Intel Gaudi2: A CPU Alternative to GPUs in the AI War?

The Latest MLPerf Benchmark Test Shows Comparable Performance for Inference

Mark Beccue, Research Director at The Futurum Group, examines the Intel Gaudi2 line and discusses how this innovation will affect the market.

AI, AI and Data Analytics, Machine Learning

September 13, 2023

Keith Kirkpatrick

Research Note

Zoom Rebrands Zoom IQ for Sales as Zoom Revenue Accelerator

New Sales Team Capabilities Launching in Fall 2023, Including Virtual Coach, Deal Risk Signals, and Discover Monthly

Keith Kirkpatrick, Research Director at The Futurum Group, covers Zoom’s rebrand of IQ for Sales as Zoom Revenue Accelerator, and discusses why the fall launch of new sales support features will be essential to the company’s platform strategy.

AI, AI and Data Analytics, Collaboration, Collaboration Devices and Services, Enterprise Applications

September 13, 2023

Mark Beccue

Research Note

Adults in the Generative AI Rumpus Room: Gleen, IBM

Highlighting Industry Players Approaching Generative AI in the Right Way

Mark Beccue, Research Director at The Futurum Group, highlights organizations approaching generative AI in the right way. This edition of Adults in the Generative AI Rumpus Room features Gleen and IBM.

AI, AI and Data Analytics, Business Information, Machine Learning

September 12, 2023

Daniel Newman

Six Five Webcast

An Inside Look at Google’s Data & AI Cloud Innovation at Next ’23 – Six Five On the Road

On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcome Google’s Gerrit Kazmaier and Andi Gutmans to discuss Google Cloud Next, Generative AI, and what makes Google’s approach to the data ecosystem unique

AI, AI and Data Analytics, Cloud, Hybrid Cloud, Infrastructure, and Operations, Innovation

September 12, 2023

Daniel Newman

Six Five Webcast

Enterprise-grade generative AI powered by Google Cloud – Six Five On the Road

On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcome Warren Barkley, Director, Product Management, Google Cloud AI for a conversation on Google’s decades of investments in research and AI.