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Category: AI and Data Analytics

New CX Wins with Flytxt, Sprinklr, CleverTap, 8x8, and InMoment
Alex Gaw

New CX Wins with Flytxt, Sprinklr, CleverTap, 8×8, and InMoment

Partnerships Span the Globe to Include Mobicom, Pronovias, SpiceJet, Kubota Tractor Corporation, and Jack in the Box
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX providers Flytxt, Sprinklr, CleverTap, 8x8, and InMoment—and how their tie-ups benefit partners including Mobicom, Pronovias, SpiceJet, Kubota Tractor Corporation, and Jack in the Box.
HPE Discover, Pure Storage Accelerate, MongoDB and Enterprise AI the Next Frontier for Business - Infrastructure Matters Webcast
Camberley Bates
Steven Dickens and Camberley Bates

HPE Discover, Pure Storage Accelerate, MongoDB and Enterprise AI the Next Frontier for Business – Infrastructure Matters Webcast

HPE Discover 2023 advances GreenLake offerings, Pure Storage brings more to FlashArray and FlashBlade, MongoDB takes off and what is in with the noise and news around generative AI? Steven Dickens and Camberley Bates dive in on this Infrastructure Matters podcast.
Salesforce Announces New Commerce Cloud Features
Keith Kirkpatrick

Salesforce Announces New Commerce Cloud Features

SaaS Giant Unveils Pay Now, Snapchat for Commerce, Reorder Portal, and Order Support Features to Enable the Efficient Creation of Purchasing Experiences Across Channels
Keith Kirkpatrick, Research Director at The Futurum Group, covers Salesforce’s enhancements to its Commerce Cloud offering, which include support for in-channel purchasing experiences, AI-driven reordering tools, AI-powered service-to-commerce tools, and the ability to create Snapchat ads on the platform, and discusses how these tools can drive additional revenue.
Network Resilience Coalition Debuts to Boost Data and Network Security
Ron Westfall

Network Resilience Coalition Debuts to Boost Data and Network Security

The Futurum Group’s Ron Westfall assesses why the formation of the Network Resilience Coalition can advance improvements in the updating of hardware and software on a more consistent and systematic basis on a global basis, including supporting organizations in attaining the end-to-end visibility key to bolstering network hardware and software resilience that can advance overall cybersecurity capabilities across their networks.
Dynatrace's Hypermodal AI: Revolutionizing Observability and Security in the Digital Age
Steven Dickens

Dynatrace’s Hypermodal AI: Revolutionizing Observability and Security in the Digital Age

Observability and Security Get Uplift From Generative AI
Steven Dickens, VP & Practice Leader at The Futurum Group shares his insights on the Dynatrace’s announcement of its Hypermodal AI capability, which is designed to improve observability and security in the digital age. By combining predictive, causal, and generative AI insights, Dynatrace Davis empowers businesses to automate issue identification and resolution, gain comprehensive security insights, and drive innovative improvements across their operations.
New CX Research From NTT Limited, Qualtrics XM Institute, Limitless, MoEngage, and IrisCX
Alex Gaw

New CX Research From NTT Limited, Qualtrics XM Institute, Limitless, MoEngage, and IrisCX

Topics Include CX/EX, Good or Bad CX, GigCX, Interacting with Brands, and Expert Video Consultations
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX research reports and survey findings from NTT Limited, Qualtrics XM Institute, Limitless, MoEngage, IrisCX.
The Six Five Insider with Micron's Girish Cherussery
Daniel Newman

The Six Five Insider with Micron’s Girish Cherussery

On this episode of The Six Five Insider, hosts Daniel Newman and Patrick Moorhead welcome Mircon’s Girish Cherussery, Senior Director, Product Management for a conversation on High Bandwidth Memory (HBM) along with insight into the memory ecosystem.
The Six Five Connected with Diana Blass: Copyright, Deep Fakes, and Data Privacy in the Age of AI
Diana Blass
Diana Blass

The Six Five Connected with Diana Blass: Copyright, Deep Fakes, and Data Privacy in the Age of AI

On this episode of The Six Five Connected, host Diana Blass dives into the copyright violations, data privacy issues, and potential deception associated with AI-generated content.
Microsoft Bing Search and Sales Copilot AIM
Daniel Newman

Microsoft Bing Search and Sales Copilot AIM

The Six Five team discusses Microsoft Bing Search and Sales Copilot AIM.
Talking Oracle SAP IBM Microsoft Lenovo Broadcom
Daniel Newman

We are Live! Talking Oracle, SAP, IBM, Microsoft, Lenovo, Broadcom

On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss Oracle, SAP, IBM, Microsoft, Lenovo, and Broadcom.
Enterprise AI Needs a Data Foundation You Can Trust The Six Five – Insider Edition
Daniel Newman

Enterprise AI Needs a Data Foundation You Can Trust The Six Five – Insider Edition

On this episode of The Six Five – Insider Edition, hosts Daniel Newman and Patrick Moorhead welcome Cloudera’s Ram Venkatesh, CTO for a discussion on the importance of data in enabling Enterprise AI and the role of trust in ensuring AI success in navigating this rapid evolution of AI.
Kyndryl and Veritas Launch Managed Services for Ransomware Risk Assessment and Recovery
Krista Case
Krista Case

Kyndryl and Veritas Launch Managed Services for Ransomware Risk Assessment and Recovery

Krista Macomber, Senior Analyst at The Futurum Group, covers Kyndryl and Veritas managed services for ransomware risk assessment and recovery, aimed at helping enterprises protect and recover critical data across on-premises, hybrid, and multi-cloud environments, utilizing AI-based data management capabilities for efficient cyber-recovery.
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