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Category: Enterprise Applications

Generative AI-Powered Workflows Are Helping to Fuel Performance Across All Key Business Areas
The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover ServiceNow’s Q1 2024 earnings and discuss how the company has successfully leveraged generative AI across its platform to drive revenue growth.
Google Announces Q1 2024 Earnings, Powered by Revenue Gains across Cloud, Advertising, AI, and Search
The Futurum Group’s Steven Dickens and Keith Kirkpatrick cover Google’s Q1 2024 earnings and discuss how the company’s innovations across cloud, workflows, and AI are helping it to drive success.
New Features Designed to Improve CSAT, Increase Productivity, and Accelerate Deal Cycles
Keith Kirkpatrick, Research Director with The Futurum Group, covers new AI features being embedded into Oracle Fusion Cloud CX with the goal of helping workers improve efficiency and engagement levels across sales, marketing, and support.
Though SAP Missed Analysts’ Bottom-Line Expectations, Its Core Business Remains Strong
The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover SAP’s Q1 2024 earnings and discuss the continuing impact of the company’s focus on migrating customers to its cloud-based ERP system.
In this episode Keith Kirkpatrick discusses the news coming out of the Zendesk and Avaya Analyst Days, focusing on new product enhancements around AI, corporate strategy, and automation.
New GenAI Model Provides Greater Accuracy and Detail and Faster Generation
Keith Kirkpatrick, Research Director with The Futurum Group, covers Adobe’s beta release of Firefly Image 3 Foundation Model and a new beta version of Photoshop, which includes new features and capabilities.
New Packages Designed to Assist Businesses with Finance and Supply Chain Transformation
Keith Kirkpatrick, Research Director at The Futurum Group, covers the new RISE with SAP add-on packages for finance and supply chain modernization, which are designed to aid in the migration to SAP’s S4/HANA cloud ERP.
Adobe and the Industry at Large Need to Have a Conversation Around the Value and Tradeoffs of Using Generated Images to Train Image-Generation Models
The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover Adobe’s incorporation of generated images used to train their Firefly model and discuss the implications for Adobe and the larger generative AI image market as a whole.
In this episode of Enterprising Insights, The Futurum Group Enterprise Applications Research Director Keith Kirkpatrick discusses the news coming out of Google Cloud Next, focusing on new product enhancements around AI, workspace, and security.
New AI-Driven Tools Focus on Improving Customer Efficiency and Satisfaction
Keith Kirkpatrick, Research Director with The Futurum Group, covers Zendesk’s announcement of a comprehensive CX and EX offering that is powered by AI and designed to improve efficiency and productivity for workers and customers.
Ash Kulkarni, CEO at Elastic joins Daniel Newman to share his insights on Elastic's recent financial achievements and the company's prowess in generative AI technology. A compelling brief glimpse into how generative AI is shaping the future of Elastic's offerings and customer experiences.
Google Bringing Significant Features and Enhancements, But Are Key Messages Getting Lost?
Keith Kirkpatrick, Research Director with The Futurum Group, covers Google’s Workspace-related announcements from Google Cloud Next and discusses the impact of these enhancements on workers’ and Google’s strategy.