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Category: Customer Experience

Twilio’s Q3 Results Showcase Strong Financials and Cutting-Edge Technological Advancements, Positioning It as a Leader in AI-Driven Customer Engagement
Keith Kirkpatrick, Research Director at The Futurum Group, explores Twilio's Q3 earnings, focusing on how AI advancements and robust data integration are driving growth and transforming customer engagement for today's leading brands.
Gary Steele, Go-to-Market President at Cisco, shares his insights on enhancing digital resilience in the age of AI, emphasizing the synergy between Cisco and Splunk.
Kelly Chambliss, SVP at IBM Consulting, joins Daniel Newman to share her insights on leading clients from defining project scope to achieving scalability in transformative technology projects.
Nicole Johnson, Global Director of Social Impact and President at Cadence, joins Melody Brue to share insights on Fem.AI and its mission to usher more women into the AI workforce.
Rob Thomas, SVP at IBM, joins Daniel Newman to share his insights on propelling the next wave of AI productivity.
Chris Haynes, Associate Director IT Operations Services at Raymond James Financial, joins Mike Vizard to share his insights on how IT operations can harness new technologies and engage business users to fuel growth.
Keith Kirkpatrick shares his insights on the key developments and their potential impact on businesses from the recent Smartsheet Engage and Zendesk AI Summit. Dive into the discussion for a closer look at the evolving tech landscape.
Ron Westfall and Tom Hollingsworth discuss the pivotal role of US CSPs in maintaining public safety through advanced technological solutions and swift actions during emergencies like hurricanes, showcasing efforts by Verizon, T-Mobile, and AT&T's FirstNet.
In this episode of the Six Five Webcast Enterprising Insights, Keith Kirkpatrick discusses Microsoft's targeted approach to industries. Highlighting how the company's innovative use of AI, cloud technologies, and strategic partnerships is reshaping the way sectors adapt to digital transformation.
Frank Geraci, President at Cronos, joins David Nicholson to share his insights on Huddle, a groundbreaking Smartsheet solution set to redefine configuration management, version control, and the use of Smartsheet portals.
Cicero, Director of Product Marketing at Smartsheet joins David Nicholson to share his insights on ENGAGE 2024. Discover the groundbreaking announcements and the unique energy that makes ENGAGE an unmissable event.