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Enterprise Applications

At The Futurum Group, our collaborative methodology uncovers valuable insights where critical enterprise applications intersect with digital transformation trends, surpassing conventional analysis. We not only examine the applications themselves but also delve into how they shape the broader enterprise information architecture, forming a meta landscape of data-driven decisions that drive business success.

Our influential insights empower vendors to effectively position themselves and provide buyers with the confidence to make informed decisions. Enterprise software companies rely on our guidance to navigate the market’s evolution, seeking our expertise in crafting and amplifying their messages, particularly during pivotal changes and inflection points. Buyers value our ability to compare and contrast options, providing sentiment and recommendations for streamlined selection and seamless deployment.

Coverage

  • Automation Systems
  • Business Information
  • Content & Data Management
  • ERP
  • Line of Business Applications

THE LATEST INSIGHTS ON ENTERPRISE APPLICATIONS

MongoDB Is Positioning Itself as the AI-Era Database, Emphasizing Developer Experience, Application Modernization, and a Robust Partner Ecosystem
Nick Patience and Steven Dickens share their insights on how MongoDB 8.0 is driving application modernization through AI, improved performance, and partnerships. Learn how enterprises are embracing this shift to modernize legacy systems.
Keith Kirkpatrick, Research Director at The Futurum Group, shares his insights on the proliferation of AI agents, and discusses the key elements vendors must consider to drive customer adoption and additional revenue from these new offerings.
Nokia’s Event-Driven Automation Platform Designed to Minimize Network Disruptions and Service Downtime by Eliminating Human Error in Network Operations
Futurum’s Ron Westfall assesses why the introduction of the Nokia EDA platform can accelerate network automation and innovation throughout data center environments.
Zoho’s Customizable IoT Platform Drives Operational Efficiency and Customer Experience Through Tailored Solutions for Industries Such as Manufacturing, Energy Management, and Smart Buildings
Keith Kirkpatrick, Research Director at The Futurum Group, shares insights on Zoho's new low-code IoT platform, highlighting its four vertical-specific solutions in manufacturing and energy industries to enhance efficiency and customer experiences.
Zendesk Launches a Global Venture Fund to Back AI Startups, Accelerating Customer and Employee Experience Advancements Through Strategic Investments in Companies Such as PolyAI and unitQ
Keith Kirkpatrick, Research Director at The Futurum Group, shares insights on Zendesk’s new venture fund, launched to support AI-driven startups such as PolyAI and unitQ, aiming to revolutionize customer experience through cutting-edge technology.
In Episode 232 of The Six Five Podcast, Daniel Newman and Patrick Moorhead share insights on Apple’s Glowtime event, Oracle's partnership with AWS, and OpenAI’s massive valuation and how it’s shaping the tech industry.

The Latest NEWS

CX Research from Cloudera, Verint, Talkdesk, Stanford, and Kore.ai

CX Research from Cloudera, Verint, Talkdesk, Stanford, and Kore.ai

Topics Include Generative AI, Holiday Staffing Shortages, AI and CX Success, and More
Alex Gaw, contributing analyst at The Futurum Group, provides a roundup of new and recent CX research findings from Cloudera, Verint, Talkdesk, Stanford University, and…
New CX Research from CallMiner, eduMe, and Calabrio

New CX Research from CallMiner, eduMe, and Calabrio

Research Topics Include AI Investment Among Organizations, Employee Customer Skills, and AI’s Impact on Center Agents
Alex Gaw, contributing analyst at The Futurum Group, provides a roundup of new and recent CX research findings from CallMiner, eduMe, and Calabrio….
So, I Received a Paper Feedback Survey in the Mail

So, I Received a Paper Feedback Survey in the Mail

The Variety of Feedback Mechanisms Has Greatly Expanded but Not All Are Being Leveraged
Sherril Hanson, Senior Analyst at The Futurum Group, shares her thoughts on how two recently received paper surveys hit the mark (or did not)….
CX Wins for Veeva, Forrester, Avaya, InMoment, and MoEngage

CX Wins for Veeva, Forrester, Avaya, InMoment, and MoEngage

Partners Include Biotech Firm, Road Ranger, Kura, La-Z-Boy, and Almosafer
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition,…
Talking Open Source: Why a Software Bill of Materials Is Business-Critical

Talking Open Source: Why a Software Bill of Materials Is Business-Critical

A Software Bill of Materials Can Dramatically Boost Enterprise IT Security
Todd R. Weiss, Senior Analyst with The Futurum Group, shares his insights after talking with Red Hat security expert Vincent Danen at Open Source Summit…
CX Wins for Freshworks, Amperity, Salesforce, Mitel, and mParticle

CX Wins for Freshworks, Amperity, Salesforce, Mitel, and mParticle

Partners Include Styli, Shiseido Americas, Nibav Home Lifts, Sourcewell, and Sweaty Betty
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition,…