Category: AI and Data Analytics

Highlighting Industry Players Approaching Generative AI in the Right Way
Mark Beccue, Research Director at The Futurum Group, highlights three organizations approaching generative AI the right way. Adults in the Generative AI Rumpus Room for the week of August 18 features Google, DynamoFL, and AWS.
Comprehensive Opentext.ai Strategy Drives Efficiencies Across Front- and Back-Office Use Cases
Keith Kirkpatrick, Research Director at The Futurum Group covers the release of OpenText Aviator, the company’s generative AI product suite, and discusses how the focus on back-office use cases will benefit customers.
Velaspan Unveils New Managed Private Cellular Offering and Celona Alliance Aimed at Enterprise Use Cases Driven by Mobility, Coverage, and Reliability
The Futurum Group’s Ron Westfall examines why the Velaspan Celona alliance can accelerate enterprise adoption of MPC due to Velaspan’s managed services that streamline integration of private wireless technology within existing IT workflows.
RingCX Will Combine RingCentral’s AI Functionalities, Its Unified Communications Capabilities, and Omnichannel Contact Center
Sherril Hanson, Senior Analyst at The Futurum Group shares her insights into RingCentral’s new native, intelligent contact center solution, RingCX.
Copilot in Dynamics 365 Field Service Will Support Efficiencies and Improved Experience
Sherril Hanson, Senior Analyst at The Futurum Group shares her insights on Microsoft’s introduction of Copilot in Dynamics 365 Field Service, which will bring next-generation artificial intelligence to frontline workers.
What Is the Potential Impact for Telcos?
Mark Beccue, Research Director at The Futurum Group, examines the implications of SK Telecom’s investment in LLM provider Anthropic, in addition to its announcement together with other partners about the formation of the Telco AI Alliance.
Acquired Companies Include Aceyus, Spott, Humu, and Northpass; New Funding for India’s Kapture CX
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest mergers-and-acquisitions stories in the CX space including moves by Five9, Payoneer, Perceptyx, and Gainsight.
Llama-2 Test Shatters AI Inference Performance Record, Could LPU Represent Better Option Than GPUs?
The Futurum Group’s CEO Daniel Newman and Research Director Mark Beccue assess and provide their insights on Groq’s new performance metrics for its Language Processing Unit, and the implications for the company’s market positioning, success requirements, and competitive threats.
The Six Five team discusses Salesforce's BYOM or "Bring Your Own Model" approach with the announcement of Einstein Studio.
The Six Five team discusses Groq's milestone of running Llama-2 70B at more than 100 tokens per second.
On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss the NVIDIA Siggraph announcements, Zoom’s AI Terms of Service update, GlobalFoundries earnings, Salesforce, Groq’s Llama milestone, and Qualcomm’s all-electric Cadillac SUV design.
New Center With the European Oil and Gas Company Is Designed to Promote the Scaling and Use of AI Technologies Inside Enterprises
Todd R. Weiss, Senior Analyst at The Futurum Group, shares his insights about IBM building an AI Center of Competence with European oil and gas vendor Wintershall Dea to empower enterprise AI users and help scale enterprise AI projects.

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