Firefly Exits Beta and Generative Credits and Price Hikes Are Announced
Keith Kirkpatrick, Research Director at The Futurum Group, covers the GA launch of Adobe Firefly, and discusses how Adobe’s price hikes strike a balance between supporting experimentation and the real-world cost of deploying generative AI tools.
Vi Priority Eases Many Friction Points, Enhances Onboarding, and Provides Personalization
Sherril Hanson, Senior Analyst at The Futurum Group, explores Vi’s latest offering, Vi Priority, which is aimed at lucrative postpaid customers and leverages foundational CX strategies.
SAP’s Acquisition of LeanIX Will Add a Comprehensive View of Business Processes and Applications to Its Business Transformation Products
Todd R. Weiss, Senior Analyst with The Futurum Group, shares his insights as the SAP business transformation portfolio is expanded with the acquisition of German vendor LeanIX and its growing enterprise architecture management capabilities.
The First Industrial Metaverse for Digital Transformation
Clint Wheelock, Chief Research Officer at The Futurum Group, examines the Renault Group Metaverse’s live monitoring capabilities that enhance the responsiveness of industrial processes, improve production quality, and optimizing the supply chain.
The News Comes Less Than 3 Weeks After the Cisco-Nutanix Partnership Announcement
Dave Raffo, Senior Analyst at The Futurum Group, explores Cisco’s end-of-life announcement of its HyperFlex HCI system, with the news coming less than 3 weeks after Cisco launched a partnership with HCI rival Nutanix.
Partners Include Virgin Atlantic, Alamar Foods, and Belle Tire
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX providers Amperity, MoEngage, and UKG.
Topics Cover Funding for Silicon Valley’s Gleen and Finland’s Viedobot as Well as Klaviyo’s Filing for a Proposed IPO
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX funding activity for customer service startup Gleen and interactive video provider Videobot, along with news of Boston-based Klaviyo filing for an IPO.
