Latest Industry News
Featured Insights
AMD Launches Zen 5-Based EPYC 4005 CPUs Targeting Cost-Sensitive Enterprise, SMB, and Hosted IT Deployments Across Single-Socket AM5 Systems
Olivier Blanchard, Research Director at Futurum, shares his insights on AMD’s new EPYC 4005 CPUs. Built for SMBs and hosters, the Zen 5-based chips challenge Intel Xeon on price, performance, and deployment simplicity.
Doug Schmitt, CIO and President at Dell, explores Dell Tech's AI-driven transformation and the evolving Services portfolio on this Six Five episode.
Join Patrick Moorhead and Daniel Newman as they dissect the highlights of Dell Technologies World 2025, offering expert insights on breakthroughs and future tech trends.
Latest Research
Latest Insights
NEWS BY INDUSTRY
Topics: Consumers and Brands, Employees Struggling at Work, Digital CX, and More
Data Brings Transparency to How Employees View Equity Efforts
New Product Allows for Cross-Enterprise Data Usage and Triggered Actions
Partners Are India Public Sector, myco, Manchester City, GitHub, and Rhone
While Most Humans Understand Empathy, Training and Tools Can Help Agents Deliver Empathy More Consistently
Fresh Capital Infusions to Fuel Expansion and Improvement
New Solutions Designed to Meet Customer Needs While Helping CSPs Reduce Costs
Data from Emplifi and Chatmeter Show Consumers Reliant on Reviews for Purchasing Decisions
Popular Programs Will See Faster Payment Processing
Topics Include Importance of Data, Retailer Search Capabilities, In-Store Shopping, and CX Sector Excellence in Saudi Arabia
Partners Include Fern Energy, Qualcomm, Airtel, Santander UK, and Virgin Atlantic
Product Leverages Omnichannel Customer Insights for More Personalized Customer Journeys
New Platform Brings Together Amdocs’ Commerce and Care Suite and Microsoft’s Cloud Solutions
A Combination of Tools, Training, and Engagement Can Improve the Remote Worker/Management Dynamic
Partners Include Vodafone Ireland, Telefonica Germany, Three UK, and Bank Hapoalim
Acquired: Enspire, WFHomie, Captain Wallet, and Didacte
Quantitative Study to Assess CX Drivers and Barriers, Organizational Structure, Technology Strategy, and Key Success Metrics
Supporting Positive Customer Journeys in the World’s Third Busiest Airport
