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Deal Doubles HPE’s Networking Business While Positioning the Company for AI, Datacenter, and Cybersecurity Market Opportunities
Fernando Montenegro, Vice President and Practice Lead, Cybersecurity & Resilience at Futurum, analyzes HPE's acquisition of Juniper Networks, combining comprehensive networking portfolios across enterprise and service provider markets.
Andy Palmer, Director of Technology at AWS, joins us to reveal how strategic collaborations and custom silicon are defining the future of enterprise AI.
Strengthened Partnership with Samsung Foundry Yields Major Advances in HBM3, EDA Flows, and IP on SF2 and SF2P Nodes
Ray Wang, Research Director at Futurum, shares his insights on Synopsys and Samsung’s expanded collaboration to fast-track AI and multi-die chip design using certified flows, advanced packaging, and a robust portfolio of silicon IP.
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NEWS BY INDUSTRY
Topics: Consumers and Brands, Employees Struggling at Work, Digital CX, and More
Data Brings Transparency to How Employees View Equity Efforts
New Product Allows for Cross-Enterprise Data Usage and Triggered Actions
Partners Are India Public Sector, myco, Manchester City, GitHub, and Rhone
While Most Humans Understand Empathy, Training and Tools Can Help Agents Deliver Empathy More Consistently
Fresh Capital Infusions to Fuel Expansion and Improvement
New Solutions Designed to Meet Customer Needs While Helping CSPs Reduce Costs
Data from Emplifi and Chatmeter Show Consumers Reliant on Reviews for Purchasing Decisions
Popular Programs Will See Faster Payment Processing
Topics Include Importance of Data, Retailer Search Capabilities, In-Store Shopping, and CX Sector Excellence in Saudi Arabia
Partners Include Fern Energy, Qualcomm, Airtel, Santander UK, and Virgin Atlantic
Product Leverages Omnichannel Customer Insights for More Personalized Customer Journeys
New Platform Brings Together Amdocs’ Commerce and Care Suite and Microsoft’s Cloud Solutions
A Combination of Tools, Training, and Engagement Can Improve the Remote Worker/Management Dynamic
Partners Include Vodafone Ireland, Telefonica Germany, Three UK, and Bank Hapoalim
Acquired: Enspire, WFHomie, Captain Wallet, and Didacte
Quantitative Study to Assess CX Drivers and Barriers, Organizational Structure, Technology Strategy, and Key Success Metrics
Supporting Positive Customer Journeys in the World’s Third Busiest Airport