Futurum’s Shelly Kramer explores Gupshup’s acquisition of Knowlarity, offering insights into what this means for conversational AI and voice-powered AI assistants in customer service.
In this episode of the Futurum Tech Webcast Interview Series, broadcast originally on LinkedIn Live, Futurum lead analyst Shelly Kramer talks with Amplience’s VP of Product Marketing Adam Sturrock about how the headless commerce experience platform is driving digital transformation in a massive way for brands and retailers. Their conversation touched on the challenges today’s brands and retailers face, key industry trends driving a need for agility and rapid transformation, and what’s ahead in 2022.
In this episode of the Futurum Tech Webcast — Interview Series, Futurum's Daniel Newman talks with Qualcomm’s Art Miller about NRF 2022 and the latest happenings with Qualcomm’s IoT portfolio.
150 Key Players and Industry Participants Providing Offerings in Customer Data & Analytics, Customer Relationship Management, Contact Center, Personalization & Optimization, Customer Insights & Feedback, and Employee Experience
