Category: Collaboration

March 25, 2024

Craig Durr

Research Note

Salesforce Shows Next-Gen Contact Center Innovations at Enterprise Connect 2024

Explore Salesforce’s Latest Contact Center Innovations at Enterprise Connect 2024, Featuring AI Integration and Knowledge Management Enhancements

Craig Durr, Practice Lead, Workplace Collaboration at The Futurum Group, delves into Salesforce's innovative contact center solutions revealed at Enterprise Connect 2024.

Collaboration, Contact Center, Unified Communications, Workplace Collaboration

March 21, 2024

Ron Westfall & Steven Dickens

Research Note

Lenovo Empowers Hybrid AI from the Pocket to Cloud with NVIDIA

Lenovo’s Next Phase of NVIDIA Hybrid AI Collaboration Places Transformational AI in Hands of Businesses Including Cloud, On-Premises, Workstations, and Services

The Futurum Group’s Ron Westfall and Steven Dickens examine why Lenovo's unveiling of hybrid AI solutions in collaboration with NVIDIA marks a milestone in the AI domain, accelerating the deployment of AI applications across various industries.

AI, Cloud, Collaboration, Communications Networks, Digital Transformation, Hybrid Cloud, Infrastructure, and Operations

March 20, 2024

Daniel Newman

Video Research Note

Plus Secures Major L4 Trucking Win

The Six Five team discusses Plus Secures Major L4 Trucking Win.

AI, Business Information, Collaboration

March 20, 2024

Daniel Newman

Video Research Note

Arm & Cadence Automotive Announcements

The Six Five team discusses Arm & Cadence Automotive Announcements.

Business Information, Collaboration

March 18, 2024

Daniel Newman

Six Five Webcast

Talking Oracle, Plus, Six Five, AI Innovation, Adobe, Arm & Cadence, MongoDB

On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss Oracle, Adobe, and MongoDB earnings, Arm & Cadence’s automotive collaboration, AI innovation at SxSW 2024, Plus’s L4 trucking wins with long term partnerships, and the Six Five Summit 2024.

AI, Business Information, Collaboration, Digital Transformation, Emerging Technologies

March 6, 2024

Alex Gaw

Industry News

CX Partnerships for Statara, Playvox, and Mitto

Collaborations Are Forged with CallHub, Five9, and MoEngage

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX partnerships between Statara and CallHub, Playvox and Five9, and Mitto and MoEngage.

Collaboration, Customer Experience

March 4, 2024

Daniel Newman

Six Five Webcast

Generative AI: From the Manufacturing Plant to the Car – Six Five In the Booth with IBM and AT&T

On this episode of The Six Five In the Booth, hosts Daniel Newman and Patrick Moorhead welcome Dan Kusel, GM and Managing Partner at IBM and Usman Zafar, Assistant Vice President, Product Management & Development at AT&T at MWC 2024 for a conversation on the influence generative AI has on transforming the telecom industry.

AI, Collaboration, Digital Transformation, Mobile Devices

February 29, 2024

Daniel Newman

Six Five Webcast

Democratizing Generative AI – The Six Five Interview with IBM and GSMA

On this episode of The Six Five In the Booth, hosts Daniel Newman and Patrick Moorhead welcome Stephen Rose, General Manager for Global Industries at IBM and Alex Sinclair, CTO at GSMA at MWC 2024 for a conversation on generative AI adoption in the telecom industry.

AI, Collaboration, Digital Transformation, Mobile Devices

February 22, 2024

Ron Westfall

Research Note

Cisco and NVIDIA Ease Enterprise Adoption of AI Infrastructure

Cisco and NVIDIA Strengthen Alliance to Accelerate Enterprise Adoption and Management of AI Infrastructure and Hosting on Secure Ethernet Foundation

The Futurum Group’s Ron Westfall examines how the strengthened Cisco NVIDIA alliance can play an integral role in accelerating enterprise transition and re-architecting to AI networking vital to deploying and securing Ethernet-driven AI solutions.

AI, Cloud, Collaboration, Communications Networks, Digital Transformation, Hybrid Cloud, Infrastructure, and Operations

February 22, 2024

Ron Westfall

Research Note

MWC24: Dell and Nokia Have Their Mind Set on Private 5G

Dell and Nokia Strengthen Alliance to Advance Private 5G and Network Cloud Transformation to Spur Private 5G Use Cases and Open Network Architecture Adoption

The Futurum Group’s Ron Westfall assesses why the extension of the Dell-Nokia alliance better positions both companies to meet the evolving private 5G network needs of organizations in the design, deployment, and operation of private networks.

AI, Cloud, Collaboration, Communications Networks, Digital Transformation, Hybrid Cloud, Infrastructure, and Operations

February 22, 2024

Steven Dickens

Research Note

Insights into the Amdocs-BMC Strategic Partnership

A New Era for Digital Transformation

The Futurum Group’s Steven Dickens reviews the latest announcement from BMC and Amdocs. Unveiling a landmark strategic alliance, Amdocs and BMC join forces to redefine digital operations in telecommunications and financial services.