Category: Workplace Collaboration

Zoom’s AI Companion Promises To Help Individuals and Teams Improve Productivity, Collaborate Seamlessly, And Express Themselves Better Throughout the Workday
Craig Durr, Research Director at The Futurum Group, provides an in-depth analysis of Zoom's latest offering—AI Companion—and examines its features, data privacy approach, and competitive stance in offering the assistant for free in paid plans.
Product Strategy Shift Is Designed to Avoid Regulatory Scrutiny by the European Commission and Improve Integrated Experiences with Partner Platforms
Craig Durr, Research Director at The Futurum Group, analyzes Microsoft’s strategic move to unbundle Teams from its Office suites in response to regulatory pressures from the European Commission.
Microsoft Launches Multi-Stream IntelliFrame, Enabled by AI and Edge Computing in Intelligent Cameras, and Cloud IntelliFrame, Which Relies on Cloud-Based AI Algorithms
Craig Durr, Research Director at The Futurum Group, delves into Microsoft's latest advancements in intelligent cameras and IntelliFrame technology, exploring how they enhance hybrid meeting experiences in Teams Rooms.
Building experiences to help people foster connections in Microsoft Teams
Craig Durr, Research Director at The Futurum Group, examines the new Microsoft Mesh for Teams feature updates announced at Microsoft’s Build 2023 event including avatars, immersive experiences and custom development. The feature updates aim to combat video fatigue, build stronger relationships in today’s flexible workplace, and increase employee engagement and collaboration.
BlueJeans Retirement Reflects Changes in the Competitive Landscape of Unified Communications Offerings
Craig Durr, Research Director at The Futurum Group, explores the reasons behind Verizon's decision to discontinue BlueJeans, its implications on the UCaaS market, and what it means for Verizon's strategy focusing on mobile-first solutions.
At Google Cloud Next ‘23, Google Shows the Power of Duet AI Within a Google Meet and Google Chat Experience
Craig Durr, Research Director at The Futurum Group, shares his insights on the recent expansion of Google's Duet AI into Google Meet and Google Chat.
It Was a Solid Q2 for Zoom’s Video Conferencing, Cloud Contact Center, and Collaboration Software Products
Todd R. Weiss and Craig Durr, analysts at The Futurum Group, share their insights as video conferencing, cloud contact center, and collaboration vendor Zoom reported that its Q2 FY2024 revenue rose to $1.14 billion, up 3.6% from $1.1 billion YoY.
New App Provides Transcription, Dictation, and AI Integrations for Users With Dysarthric or Non-Standard Speech
Keith Kirkpatrick, Research Director at The Futurum Group covers Voiceitt’s launch of its new application that will allow people with speech disabilities to easily communicate with others, and the possible use cases for enterprises to consider.
Under New Terms of Service, Zoom Clarifies That Customers Can Opt Out of Sharing Data and Still Have Advanced AI Features
Craig Durr, Senior Analyst at The Futurum Group, shares his insights on Zoom's recent updates to its terms of service and the confusion they have caused in the market regarding the training of Zoom’s AI features The note examines the different types of data that Zoom collects, how it is used to train AI features, and how Zoom's terms of service compare to those of other SaaS companies.
The Six Five team discusses Zoom Perspectives 2023.
On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss earnings for Amazon/AWS, Apple, Qualcomm, AMD, and Lattice and the recent Zoom Perspectives 2023 event.