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Author: Craig Durr

Logitech’s Leadership: Sustainability’s Role in Modern Meeting Rooms
Craig Durr

Logitech’s Leadership: Sustainability’s Role in Modern Meeting Rooms

Insight into Logitech’s Progress Toward Sustainability Goals and How Customers Can Benefit
Craig Durr, Practice Lead, Workplace Collaboration, at The Futurum Group, analyzes Logitech's pioneering sustainability initiatives within the tech industry.
Exploring AI-Driven Customer Service Innovations with Salesforce's Ryan Nichols and AWS's Randy Hand
Craig Durr

Exploring AI-Driven Customer Service Innovations with Salesforce’s Ryan Nichols and AWS’s Randy Hand

Ryan Nichols, CPO at Salesforce, and Randy Hand, Head of Solution Architecture BDSI/SCV at AWS join Craig Durr to share their insights on transforming customer service through their partnership. This collaboration is setting new standards for customer experience across every channel.
Microsoft Teams Rooms Innovations with Albert Kooiman at Enterprise Connect
Craig Durr

Microsoft Teams Rooms Innovations with Albert Kooiman at Enterprise Connect

Craig Durr, Research Director at The Futurum Group, dives into the latest Microsoft Teams Rooms innovations with Albert Kooiman, exploring AI’s transformative impact on collaboration from Enterprise Connect.
Microsoft Elevates Hybrid Work with Latest Teams Enhancements
Craig Durr

Microsoft Elevates Hybrid Work with Latest Teams Enhancements

The Microsoft’s Teams Features Unveiled at Enterprise Connect 2024 Enhance Collaboration and Productivity in Hybrid Work Environments
Craig Durr, Practice Lead, Workplace Collaboration at The Futurum Group, analyzes Microsoft's latest Teams enhancements, highlighting their impact on hybrid work.
Zoom Unveils Rebranding and AI Expansion at Enterprise Connect 2024
Craig Durr

Zoom Unveils Rebranding and AI Expansion at Enterprise Connect 2024

Zoom’s AI-Driven Innovations, Announced at Enterprise Connect 2024, Are Set to Shape the Future of Collaborative Technology with Enhanced User Experiences
Craig Durr, Practice Lead, Workplace Collaboration at The Futurum Group, delves into Zoom's strategic AI enhancements at Enterprise Connect 2024, highlighting their potential to redefine collaborative experiences.
Craig Durr

Neat Pulse Enhancements Reshape Device Management Landscape

Explore the Latest Neat Pulse Enhancements, Their Impact on Device Management, and Insights into Future Trends in Workplace Collaboration Technologies
Craig Durr, Practice Lead, Workplace Collaboration at The Futurum Group, reviews Neat Pulse's latest enhancements, highlighting their impact on device management.
Salesforce Shows Next-Gen Contact Center Innovations at Enterprise Connect 2024
Craig Durr

Salesforce Shows Next-Gen Contact Center Innovations at Enterprise Connect 2024

Explore Salesforce’s Latest Contact Center Innovations at Enterprise Connect 2024, Featuring AI Integration and Knowledge Management Enhancements
Craig Durr, Practice Lead, Workplace Collaboration at The Futurum Group, delves into Salesforce's innovative contact center solutions revealed at Enterprise Connect 2024.
Cisco Intros Innovative Devices for Enhanced Hybrid Work Collaboration
Craig Durr

Cisco Intros Innovative Devices for Enhanced Hybrid Work Collaboration

Cisco’s New Hybrid Work Devices Promise to Revolutionize Workplace Collaboration with AI-Powered Features and User-Centric Design
Craig Durr, Practice Lead, Workplace Collaboration at The Futurum Group, examines Cisco's latest product announcements in hybrid work technologies and highlights their potential to transform collaborative environments.
Recap of RingCentral's 2024 Analyst Summit
Craig Durr

Recap of RingCentral’s 2024 Analyst Summit

RingCentral Elevates Communication with AI-Driven Innovations
Craig Durr, Practice Lead, Workplace Collaboration, at The Futurum Group, delves into RingCentral's strategic AI enhancements and new product launches, highlighting their market impact.
Modern Work Dynamics: Brad Hintze on Transforming High-Impact Spaces
Craig Durr

Modern Work Dynamics: Brad Hintze on Transforming High-Impact Spaces

Craig Durr, Research Director at The Futurum Group, delves into the future of work with Crestron's Brad Hintze, discussing multi-camera tech in collaborative spaces.
Revolutionizing Conference Spaces: Embracing Multi-Camera Solutions for High-Impact Spaces
Craig Durr

Revolutionizing Conference Spaces: Embracing Multi-Camera Solutions for High-Impact Spaces

In our latest research brief, Revolutionizing Conference Spaces: Embracing Multi-Camera Solutions for High-Impact Spaces, done in partnership with Crestron, delves into the transformative power of multi-camera solutions in high-impact spaces, ensuring every remote or in-person participant is fully engaged and connected.
Zoom Sustains Growth Amid Economic Uncertainty
Craig Durr

Zoom Sustains Growth Amid Economic Uncertainty

Zoom Successfully Navigates Challenging Waters in Q4, Quarter Total Revenue of $1.15 billion, up 2.6% YoY
Craig Durr, Practice Lead, Workplace Collaboration at The Futurum Group, examines Zoom's tactical resilience and strategic AI integration in Q4.
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