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Latest Industry News

How Will CISOs Be Impacted by the Proliferation of AI in Cybersecurity

How Will CISOs Be Impacted by the Proliferation of AI in Cybersecurity

Shira Rubinoff from The Futurum Group notes that the rapid proliferation of AI in cybersecurity presents mixed implications for CISOs, highlighting a disconnect between their…
Review: CX Wins in March, Part 2

Review: CX Wins in March, Part 2

The Month of March Saw the Forging of Various Memorable CX Partnerships
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in Part 2 of a two-part article featuring partnerships…
Review: CX Wins in March, Part 1

Review: CX Wins in March, Part 1

March Saw the Forging of Various Memorable CX Partnerships
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in this Part 1 of a two-part article featuring…
A Look Back at CX M&As in March

A Look Back at CX M&As in March

Zendesk Acquires Ultimate and Moneypenny Buys Sunshine Communication Services
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX M&A activity in March, focusing on two key events: the acquisition by…
CX Partnerships for Statara, Playvox, and Mitto

CX Partnerships for Statara, Playvox, and Mitto

Collaborations Are Forged with CallHub, Five9, and MoEngage
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX partnerships between Statara and CallHub, Playvox and Five9, and Mitto…
New CX Wins for Zeotap, 3CLogic, and SAP Emarsys

New CX Wins for Zeotap, 3CLogic, and SAP Emarsys

Partnerships Forged with Douglas, A Global B2B Travel Platform, and Miramar Group
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Zeotap, 3CLogic, and SAP Emarsys together with their…
New CX Research from Vonage, Reward Gateway, and MessageGears

New CX Research from Vonage, Reward Gateway, and MessageGears

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of new and recent CX research findings from Vonage, Reward Gateway, and MessageGears….
CX Wins with Qualtrics, UKG, and Tattle

CX Wins with Qualtrics, UKG, and Tattle

Partnerships Succeed with University of Utah Health, Leslie’s Inc., and HTeaO
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Qualtrics, UKG, and Tattle together with their partners…

Featured Insights

New Collaborative AI-RAN Innovation Center to Tap into Combination of 5G Advanced and AI to Transform Customer Experiences and Drive New Business Outcomes
Futurum’s Ron Westfall examines why T-Mobile and its key AI RAN partners, NVIDIA, Ericsson, and Nokia, are taking advantage of increased mobile ecosystem interest in AI RAN fueled heavily by the accelerating integration of AI throughout RAN portfolio development and deployments.
Quantinuum Lays Out Its Plan to Reach Thousands of Qubits in 2029
Dr. Bob Sutor, Vice President and Practice Lead of Emerging Technologies at The Futurum Group, examines Quantinuum’s plans to reach thousands of qubits by the decade’s end. It’s an aggressive plan, with a big jump in the last two years.
Does Lenovo and Intel’s “Aura Edition” Partnership Give Us a Glimpse Into the Future of Differentiation in the Copilot+ AI PC Ecosystem?
Olivier Blanchard, Research Director at The Futurum Group, highlights how “Aura Edition” laptops, the result of a partnership between Lenovo and Intel, may give us a glimpse into how PC OEMs and their silicon partners could drive a new era of differentiation in the nascent Copilot+ AI PC ecosystem.

Latest Research

Latest Insights

Cronos Huddle: A Revolutionary Tool Designed to Enhance Your Smartsheet Experience

Cronos Huddle: A Revolutionary Tool Designed to Enhance Your Smartsheet Experience

Frank Geraci, President at Cronos, joins David Nicholson to share his insights on Huddle, a groundbreaking Smartsheet solution set to redefine configuration management, version control,…
The Biggest Takeaways from Smartsheet ENGAGE

The Biggest Takeaways from Smartsheet ENGAGE

Cicero, Director of Product Marketing at Smartsheet joins David Nicholson to share his insights on ENGAGE 2024. Discover the groundbreaking announcements and the unique energy…
From Chaos to Collaboration: How Conga Uses Smartsheet to Optimize its Creative Operations

From Chaos to Collaboration: How Conga Uses Smartsheet to Optimize its Creative Operations

Jennifer Stockton and Courtney Finger share how Smartsheet transformed Conga’s marketing operations from “chaos to collaboration,” highlighting the pivotal role of Smartsheet in streamlining processes…
The Most Exciting Product News You Should Know Coming Out of Smartsheet ENGAGE - Six Five Media

The Most Exciting Product News You Should Know Coming Out of Smartsheet ENGAGE – Six Five Media

Amilcar Alfaro, Sr. Director, Product Marketing at Smartsheet, joins Keith Townsend to share insights on the crucial updates from ENGAGE 2024, emphasizing the value of…
Why Modern Businesses Need Enterprise Grade Security - Six Five Media at Smartsheet ENGAGE

Why Modern Businesses Need Enterprise Grade Security – Six Five Media at Smartsheet ENGAGE

Chris Peake, CISO & SVP, Information Security at Smartsheet, joins Keith Townsend to share his insights on the vital role of enterprise-grade security in today’s…
Putting AI to Work: How Smartsheet is Tapping Into the Power of GenAI to Create Business Value for its Customers

Putting AI to Work: How Smartsheet is Tapping Into the Power of GenAI to Create Business Value for its Customers

Urmila Kukreja, Director at Smartsheet, shares her insights on leveraging General AI to redefine collaborative work management, transforming how businesses operate efficiently….

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Clara will search across all your customer feedback and interaction sources to give you the answers you need in seconds.
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