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Dipti Vachani, SVP & GM at Arm, joins Olivier Blanchard to discuss how Arm is revolutionizing the automotive industry with AI-enabled vehicles at CES 2025.
Diana Blass, host at Six Five Media, shares her insights on Dell Technologies & Alienware's groundbreaking CES product showcase, highlighting the future of computing.
Kevin Terwilliger discusses Dell Technologies' innovative approach to AI PCs at CES 2025, highlighting silicon diversity, sustainability, and the future of computing.
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Platform delivers new AI-powered data preparation and management capabilities, deeper augmented analytics, improved data visualization and analysis to create actionable, industry-leading business insights
Medallia helped Schneider Electric to increase Net Satisfaction Score by 34 points and generate a 33% increase in employee engagement by tapping into digital customer feedback.
Talkdesk customers can now benefit from an all-in-one solution that unifies phone, digital channels, and CRM data embedded within Salesforce’s Service Cloud console
Algolia Recommend Extends the Capabilities of Algolia’s API Platform to Compose the Experiences of Tomorrow’s Applications
Medallia will expand its go-to-market reach with Oracle; Medallia Experience Cloud available in Oracle Cloud Marketplace
The new, free feature for the Tealium Customer Data Platform gives teams a canvas to leverage custom code to launch advanced use cases faster.
Clara will search across all your customer feedback and interaction sources to give you the answers you need in seconds.
When compared to two years ago, 65% of those surveyed put a greater organizational focus on employee experience
Kibo announces enhanced Personalized Search as part of Kibo Personalization offerings
Solution brings automation, intelligence and global calling capability to Service Cloud Voice, driving enhanced productivity, better agent and customer experiences