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New Collaborative AI-RAN Innovation Center to Tap into Combination of 5G Advanced and AI to Transform Customer Experiences and Drive New Business Outcomes
Futurum’s Ron Westfall examines why T-Mobile and its key AI RAN partners, NVIDIA, Ericsson, and Nokia, are taking advantage of increased mobile ecosystem interest in AI RAN fueled heavily by the accelerating integration of AI throughout RAN portfolio development and deployments.
Quantinuum Lays Out Its Plan to Reach Thousands of Qubits in 2029
Dr. Bob Sutor, Vice President and Practice Lead of Emerging Technologies at The Futurum Group, examines Quantinuum’s plans to reach thousands of qubits by the decade’s end. It’s an aggressive plan, with a big jump in the last two years.
Does Lenovo and Intel’s “Aura Edition” Partnership Give Us a Glimpse Into the Future of Differentiation in the Copilot+ AI PC Ecosystem?
Olivier Blanchard, Research Director at The Futurum Group, highlights how “Aura Edition” laptops, the result of a partnership between Lenovo and Intel, may give us a glimpse into how PC OEMs and their silicon partners could drive a new era of differentiation in the nascent Copilot+ AI PC ecosystem.
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NEWS BY INDUSTRY
The debt facility provides working capital funds to enable Alida’s growth strategy
Advisors will strengthen Salesforce’s relationships with customers across multiple industries to drive growth and global expansion
Integrated CCM platform will allow organizations in the UK to excel in omnichannel communications and realize the business value of all customer interactions
Kinsella joins executive team of leading Conversational AI company
Funding will advance Aircall’s market leadership in Cloud Communications industry
Joint solution creates virtuous cycle of enhanced customer profiles and multi-channel customer journeys for 1:1 personalized experiences
New flexible consumption model provides access to all Genesys technology including low-code tools for orchestrating fluid experiences
Customized Dashboard and Data Feed Enables Business Leaders to Analyze Employee Engagement and Performance Data to Drive Business Success
Meaningful Automated Conversation Score (MACS) provides insights at every turn of a conversation, setting a new standard for automation-based sales, marketing, and care
Survey of 1,000 Consumers in the U.S., U.K., Canada, and Germany Shows that Consumers are Willing to Share Their Data if Brands Provide Better Omnichannel Customer Experiences
New Cookieless Technology Continues To Fuel Brand Insights for Improved Experiences While Making Customer Privacy The Top Priority
New Metrics will resell Medallia software and provide professional services to customers in the region.
New alliance gives companies a comprehensive view of the customer service experience, based on sentiment and service history, to improve retention and brand loyalty
