Category: Automation

Nokia’s Event-Driven Automation Platform Designed to Minimize Network Disruptions and Service Downtime by Eliminating Human Error in Network Operations
Futurum’s Ron Westfall assesses why the introduction of the Nokia EDA platform can accelerate network automation and innovation throughout data center environments.
Zoho’s Customizable IoT Platform Drives Operational Efficiency and Customer Experience Through Tailored Solutions for Industries Such as Manufacturing, Energy Management, and Smart Buildings
Keith Kirkpatrick, Research Director at The Futurum Group, shares insights on Zoho's new low-code IoT platform, highlighting its four vertical-specific solutions in manufacturing and energy industries to enhance efficiency and customer experiences.
The Futurum Group’s CIO Pulse Recap dives into Intel’s AI-enhanced processors, Smartsheet’s record financial growth, and how IT re-skilling is reshaping the future of technology leadership.
In this episode of the Six Five Podcast - Marketing: Art and Science, we discuss the big impacts that the right blend of art and science in UiPath marketing is making towards pipeline and revenue and how the company is leveraging generative AI to improve the customer experience and sales-marketing relationship.
Significant Shift in its Pricing Model Focuses on Automated Resolutions to Deliver Value to Customers
Keith Kirkpatrick, Research Director with The Futurum Group, shares his insights on Zendesk’s announcement of outcomes-based pricing for its gen AI-powered agent technology, and discusses the challenges and opportunities for vendors and customers.
Technology Removes Friction Associated with Moving Data Between Physical and Digital Realms
Keith Kirkpatrick, Research Director with The Futurum Group, shares his insights on Scandit’s Empower 2024 event, and discusses the key commonalities among successful implementations of smart data capture technology.
AI Security Gets a Boost: Cisco to Buy Robust Intelligence
Krista Case, Research Director with The Futurum Group, covers Cisco’s planned acquisition of Robust Intelligence for AI security.
In this episode of Marketing Art and Science, we discuss modern marketing leadership and the impact CMO Laura Heisman has made at multiple companies with Marketing AI Councils.
Steven Dickens, Chief Technology Advisor from The Futurum Group, shares insights on IBM's strong Q2 2024 performance, driven by strategic investments in AI and hybrid cloud solutions.
Dynamic Chatbot Is Designed to Support Seamless Collaboration Between Digital and Human Workforces
Keith Kirkpatrick, Research Director with The Futurum Group, covers Salesforce’s Einstein Service Agent, which is designed to help improve self-service and agent-driven support experiences by leveraging AI and automation.
In our latest Market Insight Report, Leveraging CDPs to Support Access to Data, AI, and Automation, we define the CDP market, detail the top market drivers, discuss the core capabilities that should be embedded in any CDP solution, discuss pricing structures, identify how CDPs are deployed within the technology stack, cover the key functionality of CDPs, and discuss key market trends.
Lisa Martin, CMO Advisor at The Futurum Group, and Boomi CMO Alison Biggan explore the power of AI and automation in marketing. Alison shares career insights, successful marketing initiatives, and how Boomi uses AI and automation to enhance customer engagement.

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