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Tag: Partnerships

Customer insights and feedback roundup
Sherril Hanson

CX Insights and Feedback News from Chatmeter, Momentive, Qualtrics, SANDSIV, Tattle, and Uberall

Review Management, Survey Trends, Partnerships, Insights to Action, and Hospitality Feedback Are Topic Areas
Employee Experience product announcements
Sherril Hanson

EX Announcements from Ceridian, Leapsome, LumApps, UKG, Culturro, MeBeBot, and LumApps

Coaching, Geographic Expansion, Data Security, and Technology Partnerships Are Focus Areas
Contact Center announcements
Sherril Hanson

Contact Center News from Amazon Connect, Dixa, Genesys, TalkDesk, and Zoom

Product Enhancements, Integrations, and Partnerships Announced to Expand CX Capabilities
Employee Experience product announcements
Sherril Hanson

EX Announcements from Betterworks, Qualtrics, Quantum Workplace, and Others

Solutions for Employee Engagement, Learning, Feedback, and Turnover are Highlighted
Contact center product announcements
Sherril Hanson

CallMiner, Cisco, Freshworks, and Sytel Unveil Contact Center Products and Partnerships

Announcements Highlight Conversational AI, UCaaS, CCaaS, CPaaS, and Cloud Technologies
Employee experience products and partnerships
Sherril Hanson

EX-Related Product and Partnership Announcements from ADP, Achievers, Cogito, FirstUp, and Others

Focus Areas Include Frontline Worker Support, Communications, and Voice of the Employee
Customer data platform product announcements and platforms
Sherril Hanson

Product and Partnership Announcements from mParticle, Oracle, Ikue, and Tealium

Data Security, Consent Management, and Industry Specific Solutions Are Launched
Customer insights and feedback product launches and partnerships
Sherril Hanson

Khoros, Medallia, Netigate, Qualtrics, and Others Announce Products, Partnerships

Capabilities Being Bolstered Include Social Media Management, Frontline Engagement, Text Analysis, Customer Satisfaction Data, and Video Feedback
Digital customer engagement
Sherril Hanson

Khoros, EveryoneSocial Combine Digital Customer Engagement, Employee Advocacy

Building Connection and Supporting Employee Recruitment Are Partnership Benefits
Qualtrics and ServiceNow customer experience partnership
Sherril Hanson

Qualtrics and ServiceNow Partnership Combines CX and EX Support

New App Helps Unify CX, EX, and Operational Data for the Benefit of IT and Customer Agents
Customer experience technology partnership
Sherril Hanson

QuestionPro Partners with Acquis Cortico-X

Collaboration Brings Promise of Strategic Advisory Services and New CX-Related Products
Zoom and Genesys partnership
Alex Gaw

Zoom and Genesys Expand Partnership with New CX Offering

Partnership Solution Integrates Zoom Phone and Genesys Cloud CX
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