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HPE Enhances Zero Trust Network Access Solutions, Fortifying Sovereign Cloud Infrastructure Against Security Threats
Futurum’s Ron Westfall shares his insights on why HPE’s new ZTNA security portfolio capabilities are ready to provide robust protection, enabling organizations to reduce risks, counter attacks, and enhance organization-wide resilience.
Azure Grew 33% YoY, Adding 16 Points From AI Services; The Operating Margin Expanded by 100 bps
Keith Kirkpatrick and Daniel Newman of The Futurum Group analyze Microsoft’s Q3 FY 2025 results, with Azure growth, expanding AI workloads, and broad enterprise traction driving stronger-than-expected performance across segments.
Dave Russell and Emilee Tellez from Veeam join hosts to share crucial strategies for cyber incident preparedness, emphasizing the importance of stakeholder alignment and proactive resilience.
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NEWS BY INDUSTRY
The Virginia-Based IT Firm Will Be the Preeminent UK Football Club’s Digital Partner
Mapping Out Plans for Handling Unexpected Scenarios Can Mitigate Their Effect on Operations and CX
CX Initiatives Benefit IHCL, PassTo, Cotton On Group, Shell, and A Slew of Qualtrics Partners
Top Five Industry Sectors for CX Include Telecommunications, Healthcare, Financial Services, Retail, and Government
ERGs, Analytics, Volunteering, and Employee Recognition Are Focus Areas
Acquired Companies Include Majorel Group, Grupo Services, and Competella
Consumers, Health Plans, and Providers All Stand to Benefit from New Data Dashboard
Topics Center on Brand Loyalty, Personalization, Health Insurers, Inflation, and Gen Z
Measures to Help Telecom Operators Keep Their Technical Staff, Agents, and Customers More Informed
Funding Will Support Projects That Reduce Burdens on the Public and on Federal Workers
New Features Intended to Boost Contact Center Productivity, Reduce Chatbot Design Time, and More
Announcements Focus on Insights, VoC, Healthcare Ratings, Benchmarking, and Quality Management
Company Says Solution is Designed to Elevate CX Through AI and Analytics
Buyers Are Led by Investment Firms Permira and Hellman & Friedman
Customer Insights & Feedback Software and Services Revenue to Reach $8.0 Billion Worldwide by 2026
New App Helps Unify CX, EX, and Operational Data for the Benefit of IT and Customer Agents
Focal Areas Include Return to Work, Agent Readiness, Reduced CX Footprint, Feelings, and Canadian CX Quality
Solution Delivers Effortless CX Across Applications, Devices, and Interactions
