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Deal Doubles HPE’s Networking Business While Positioning the Company for AI, Datacenter, and Cybersecurity Market Opportunities
Fernando Montenegro, Vice President and Practice Lead, Cybersecurity & Resilience at Futurum, analyzes HPE's acquisition of Juniper Networks, combining comprehensive networking portfolios across enterprise and service provider markets.
Andy Palmer, Director of Technology at AWS, joins us to reveal how strategic collaborations and custom silicon are defining the future of enterprise AI.
Strengthened Partnership with Samsung Foundry Yields Major Advances in HBM3, EDA Flows, and IP on SF2 and SF2P Nodes
Ray Wang, Research Director at Futurum, shares his insights on Synopsys and Samsung’s expanded collaboration to fast-track AI and multi-die chip design using certified flows, advanced packaging, and a robust portfolio of silicon IP.
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NEWS BY INDUSTRY
Contract Awarded Through the Veterans’ Employment and Training Service to Technical Assent LLC
AI Technology Offers One Method for Suppressing Noise on Both Ends of a Call
Investments Will Continue, But They Need to Be Strategic for Positive EX
SurveyMonkey Parent Momentive Lays Off 11% of Workforce
Also: New South Wales in Australia Launches World’s Biggest CX Survey
The Test Sought to Find New Ways of Working for Employees
Acquired Companies Include Rock Solid, 60K, TruMobility, and Woopra
Contact Center CX Enhanced by Integrating Beneficial Technologies
A Negative Personal Experience Provides Reminder of All That Goes into Positive CX
Partners Include Saatva, Yulu Bikes, Nakheel, Mister Auto, and Swanson Health Products
Scheduling, Cost, Convenience, and Competition Are Among the Factors to Consider
The Combination Brings Together the “What” and the “Why” for a Better Customer Experience
AI, Automation, and Customer Retention Activities Could Help Businesses Weather Bad Times
The Two Contact Center Solutions Aim to Increase Productivity in Agents, Prevent Burnout
Reputation Monitoring, Session Replay Integration, and Benchmarking are Highlighted
New Capital Infusions Seek to Help Companies Expand and Scale Growth
Worldwide Spending on Employee Experience Software and Services Will Increase from $5.9 Billion in 2021 to $14.6 Billion by 2026
Topics Include Gaps in Brands’ Self-Assessment, Patient Engagement in Healthcare, CX Investment in MEA, Background Noise in Contact Centers, and Why Good Retail CX Matters
