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How Will CISOs Be Impacted by the Proliferation of AI in Cybersecurity

How Will CISOs Be Impacted by the Proliferation of AI in Cybersecurity

Shira Rubinoff from The Futurum Group notes that the rapid proliferation of AI in cybersecurity presents mixed implications for CISOs, highlighting a disconnect between their…
Review: CX Wins in March, Part 2

Review: CX Wins in March, Part 2

The Month of March Saw the Forging of Various Memorable CX Partnerships
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in Part 2 of a two-part article featuring partnerships…
Review: CX Wins in March, Part 1

Review: CX Wins in March, Part 1

March Saw the Forging of Various Memorable CX Partnerships
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in this Part 1 of a two-part article featuring…
A Look Back at CX M&As in March

A Look Back at CX M&As in March

Zendesk Acquires Ultimate and Moneypenny Buys Sunshine Communication Services
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX M&A activity in March, focusing on two key events: the acquisition by…
CX Partnerships for Statara, Playvox, and Mitto

CX Partnerships for Statara, Playvox, and Mitto

Collaborations Are Forged with CallHub, Five9, and MoEngage
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX partnerships between Statara and CallHub, Playvox and Five9, and Mitto…
New CX Wins for Zeotap, 3CLogic, and SAP Emarsys

New CX Wins for Zeotap, 3CLogic, and SAP Emarsys

Partnerships Forged with Douglas, A Global B2B Travel Platform, and Miramar Group
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Zeotap, 3CLogic, and SAP Emarsys together with their…
New CX Research from Vonage, Reward Gateway, and MessageGears

New CX Research from Vonage, Reward Gateway, and MessageGears

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of new and recent CX research findings from Vonage, Reward Gateway, and MessageGears….
CX Wins with Qualtrics, UKG, and Tattle

CX Wins with Qualtrics, UKG, and Tattle

Partnerships Succeed with University of Utah Health, Leslie’s Inc., and HTeaO
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Qualtrics, UKG, and Tattle together with their partners…

Featured Insights

Oracle Posts Q4 Fy 2025 Revenue and EPS Beat as Cloud Demand Fuels Growth Acceleration
Keith Kirkpatrick and Daniel Newman at Futurum analyze Oracle’s Q4 FY 2025 earnings, highlighting strong cloud momentum, multicloud adoption, AI-driven demand, and aggressive capacity expansion, positioning Oracle for FY 2026 acceleration.
IT Services Provider Introduces DSPM Consulting Offering Targeting AI Readiness and Compliance
Futurum’s Fernando Montenegro and Krista Case analyze Kyndryl's launch of data security posture management services using Microsoft Purview to enhance data protection and AI readiness.
NVIDIA Expands Isaac Platform With New Tools and Systems To Accelerate Physical AI Development
Olivier Blanchard, Research Director at Futurum, shares insights on how NVIDIA’s Isaac GR00T platform and Blackwell systems aim to accelerate humanoid robotics through simulation, synthetic data, and integrated infrastructure.

Latest Research

Latest Insights

Oracle Delivers Q4 FY 2025 Results With 27% Cloud Growth, RPO Hits $138 Billion

Oracle Delivers Q4 FY 2025 Results With 27% Cloud Growth, RPO Hits $138 Billion

Oracle Posts Q4 Fy 2025 Revenue and EPS Beat as Cloud Demand Fuels Growth Acceleration
Keith Kirkpatrick and Daniel Newman at Futurum analyze Oracle’s Q4 FY 2025 earnings, highlighting strong cloud momentum, multicloud adoption, AI-driven demand, and aggressive capacity expansion,…
Kyndryl Expands Its Purview into Data Security with Microsoft Partnership

Kyndryl Expands Its Purview Into Data Security with Microsoft Partnership

IT Services Provider Introduces DSPM Consulting Offering Targeting AI Readiness and Compliance
Futurum’s Fernando Montenegro and Krista Case analyze Kyndryl’s launch of data security posture management services using Microsoft Purview to enhance data protection and AI readiness….
Cisco Is Building for the Next Wave of AI: Agentic Systems and Infrastructure Reinvention - Six Five On The Road

Cisco Is Building for the Next Wave of AI: Agentic Systems and Infrastructure Reinvention – Six Five On The Road

Jeetu Patel, President & Chief Product Officer at Cisco, joins the Six Five On The Road to discuss Cisco’s strategic advancements in AI, security, and…
Is NVIDIA Building the Defining Infrastructure for AI-powered Robotics?

Is NVIDIA Building the Defining Infrastructure for AI-Powered Robotics?

NVIDIA Expands Isaac Platform With New Tools and Systems To Accelerate Physical AI Development
Olivier Blanchard, Research Director at Futurum, shares insights on how NVIDIA’s Isaac GR00T platform and Blackwell systems aim to accelerate humanoid robotics through simulation, synthetic…
Synopsys Collaboration Expands Startup Access to Chip Design Tools

Synopsys Collaboration Expands Startup Access to Chip Design Tools

Plug and Play Taps Synopsys to Expand Semiconductor Ecosystem and Support Startup Chip Design
Olivier Blanchard, Research Director at Futurum, explores how Synopsys’ collaboration with Plug and Play could reduce chip design costs and accelerate time-to-market for startups entering…
Google Expands Sovereign Cloud to Address EU Data Sovereignty Requirements

Google Expands Sovereign Cloud to Address EU Data Sovereignty Requirements

Google Cloud Introduces Enhanced Data Boundary Controls, New Security Testing, and Localised Partnerships To Meet Rising Regional Demands for Data Governance and Operational Autonomy
Daniel Newman, CEO at Futurum, shares insights on Google Cloud’s sovereign cloud expansion, highlighting how new data controls and local partnerships aim to address EU…

NEWS BY INDUSTRY

Vonage Study Shows Consumers Want Digital Interactions with Brands to be Like Conversations with Friends and Family
SMS Surveying, Reputation Management, and AI Are Focus Areas
CX Partners Include Academy Mortgage, Ocado, WaFd Bank, Omantel, and IGT Solutions
Coaching, Community, and Communication Tools Help Alleviate Manager Stress
Topics Cover Government, Social Media Trends, Financial Services, and Personalization Efforts
Announcements Highlight Conversational AI, UCaaS, CCaaS, CPaaS, and Cloud Technologies
Theater Operators Have Invested in Premium Experiences and Other Efforts to Get Through Tough Times
U.S. Bank, UK G-Cloud 13, Dr. Reddy’s Labs, Databricks, and Currys Are CX Partners
Salesforce Contact Center Offers Automation and Intelligence in Real Time
Allowing Too Much Customization Can Hurt Restaurants and Their Employees
Focus Areas Include Frontline Worker Support, Communications, and Voice of the Employee
Product Provides Automated Insights on the Cross Impacts of EX, CX, and Brand Experiences
Also: AB Tasty and WebFx Acquire New Properties Epoq and Nutshell
EX and CX Technologies Will Only Grow in Importance During this Turbulent Time
New UKG Report: Retail Stores Predicted to be Seriously Understaffed
Integration of Solutions from Legacy Companies Results in Integrated Solution
Partners Include PODS, Abu Dhabi Digital Authority, Indegene, and Holiday Factory
Data Security, Consent Management, and Industry Specific Solutions Are Launched

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