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How Will CISOs Be Impacted by the Proliferation of AI in Cybersecurity

How Will CISOs Be Impacted by the Proliferation of AI in Cybersecurity

Shira Rubinoff from The Futurum Group notes that the rapid proliferation of AI in cybersecurity presents mixed implications for CISOs, highlighting a disconnect between their…
Review: CX Wins in March, Part 2

Review: CX Wins in March, Part 2

The Month of March Saw the Forging of Various Memorable CX Partnerships
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in Part 2 of a two-part article featuring partnerships…
Review: CX Wins in March, Part 1

Review: CX Wins in March, Part 1

March Saw the Forging of Various Memorable CX Partnerships
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in this Part 1 of a two-part article featuring…
A Look Back at CX M&As in March

A Look Back at CX M&As in March

Zendesk Acquires Ultimate and Moneypenny Buys Sunshine Communication Services
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX M&A activity in March, focusing on two key events: the acquisition by…
CX Partnerships for Statara, Playvox, and Mitto

CX Partnerships for Statara, Playvox, and Mitto

Collaborations Are Forged with CallHub, Five9, and MoEngage
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX partnerships between Statara and CallHub, Playvox and Five9, and Mitto…
New CX Wins for Zeotap, 3CLogic, and SAP Emarsys

New CX Wins for Zeotap, 3CLogic, and SAP Emarsys

Partnerships Forged with Douglas, A Global B2B Travel Platform, and Miramar Group
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Zeotap, 3CLogic, and SAP Emarsys together with their…
New CX Research from Vonage, Reward Gateway, and MessageGears

New CX Research from Vonage, Reward Gateway, and MessageGears

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of new and recent CX research findings from Vonage, Reward Gateway, and MessageGears….
CX Wins with Qualtrics, UKG, and Tattle

CX Wins with Qualtrics, UKG, and Tattle

Partnerships Succeed with University of Utah Health, Leslie’s Inc., and HTeaO
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Qualtrics, UKG, and Tattle together with their partners…

Featured Insights

Coherent’s Fiber-Based Femtosecond Laser Enters the Market With Sub-350 Fs Performance and Low Power Draw for Precision in Optogenetics and Microsurgery
Ray Wang, Research Director at Futurum, explores how Coherent’s Osprey laser brings precision and efficiency to microsurgery, optogenetics, and device manufacturing.
Varma Kunaparaju, SVP at HPE, shares insights on integrating OpsRamp with GreenLake for advanced cloud management.
Patrick Osborne, SVP & GM at HPE, joins the hosts to share insights on navigating the complexities of hybrid cloud and scaling AI innovation in enterprise IT.

Latest Research

Latest Insights

AI PCs, Ryzen, and the Next Frontier in Personal Computing - Six Five On The Road

AI PCs, Ryzen, and the Next Frontier in Personal Computing – Six Five On The Road

Jack Huynh, SVP and GM at AMD, joins the Six Five On The Road to discuss AMD’s innovative strides in AI PCs, Ryzen, and next-gen…
Six Five Live at HPE Discover | Rethinking Hybrid Cloud: Control, Cost, and Flexibility

Six Five Live at HPE Discover | Rethinking Hybrid Cloud: Control, Cost, and Flexibility

David Nicholson, Keith Townsend, and Matt Kimball join the Six Five to discuss HPE’s advancements in hybrid cloud at HPE Discover 2025, focusing on control,…
The Six Five Pod | EP 265: Will AI Take Your Job? Plus Intel’s Quiet Transformation & AMD’s Opportunity in the AI Chip Race

The Six Five Pod | EP 265: Will AI Take Your Job? Plus Intel’s Quiet Transformation & AMD’s Opportunity in the AI Chip Race

On episode 265 of The Six Five Pod, Patrick Moorhead and Daniel Newman, hosts of the Six Five podcast, dive into the latest tech news…
Transforming Workplace Experiences with Logitech + Microsoft - Six Five Media Webcast

Transforming Workplace Experiences with Logitech + Microsoft – Six Five Media Webcast

In this episode of The Six Five Media webcast, Logitech’s Rishi Kumar and Microsoft’s Sandhya Rao discuss the new meeting technologies announced at their respective…
Meta and Oakley Launch Performance AI Glasses With 3K Video and Built-in Meta AI

Meta and Oakley Launch Performance AI Glasses With 3K Video and Built-in Meta AI

Meta and Oakley Introduce Oakley Meta HSTN, a New Category of Performance AI Glasses Tailored for Athletes and Fans
Olivier Blanchard, Research Director at Futurum, shares insights on Oakley Meta HSTN – smart glasses from Meta and Oakley that blend AI, 3K video, and…
Data is Your Strategy: Building Tomorrow Begins with Your Storage Infrastructure - Six Five In The Booth at HPE Discover Las Vegas 2025

Data is Your Strategy: Building Tomorrow Begins with Your Storage Infrastructure – Six Five In The Booth at HPE Discover Las Vegas 2025

Jim O’Dorisio, SVP & GM at HPE Storage, joins David Nicholson and Keith Townsend to share insights on transforming storage strategies for a data-driven world,…

NEWS BY INDUSTRY

International restaurant giant puts experimentation at the heart of its customer experience design
Study Further Finds That Centralizing CX Operations And Use of Automation and Intelligence Provides Measurable Value To Brands
Brands Can Now Capture, Measure and Manage Customer Insights From Experiential Activations from Anywhere at Scale
A Spate of High-Profile Acquisitions Have Taken Place in the Last 15 Days
The NICE CXone Summer 2021 release empowers enterprises to engage customers where their true journey begins and delivers answers faster than ever, ensuring next-gen, digitally fluent CX
Company to remain resolutely focused on driving innovation and investing in AI and analytics capabilities
Clarabridge’s leading omnichannel conversational analytics capabilities enable companies to capture and analyze everything their customers say, wherever they say it, including social media, emails, support calls, chats and product reviews
This is the largest Series C funding round announcement from a Danish Software-as-a-Service tech company in 2021 (and largest in the CX space)
Multibillion-dollar deal will take the company private; 40-day “go shop” period is included

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