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Tag: Product Launches

Qualtrics X4 Announcements
Sherril Hanson

QualtricsX4 Announcements

Purpose-Built Solutions for Frontlines and New Partnerships
Salesforce launches Einstein GPT
Keith Kirkpatrick

Salesforce Announces Einstein GPT

Integration of OpenAI’s Generative AI Technology into Salesforce’s Private AI Models to Deliver AI-Generated Content
Alchemer workflow product launch
Sherril Hanson

Alchemer Launches Workflow Product to Help Companies Close the Loop

New Product Allows for Cross-Enterprise Data Usage and Triggered Actions
Salesforce analytics for CSPs
Keith Kirkpatrick

Salesforce Delivers New Analytics, AI, and Automation Solutions for Communications Providers

New Solutions Designed to Meet Customer Needs While Helping CSPs Reduce Costs
Medalllia Experience Orchestration
Sherril Hanson

Medallia Launches Experience Orchestration Platform

Product Leverages Omnichannel Customer Insights for More Personalized Customer Journeys
Amdocs Microsoft Customer Engagement Platform
Keith Kirkpatrick

Amdocs, Microsoft Announce a New Customer Engagement Platform

New Platform Brings Together Amdocs’ Commerce and Care Suite and Microsoft’s Cloud Solutions
Alex Gaw

eGain Announces Integration of Knowledge Hub with Microsoft Teams

The Integration Aims to Boost Worker Productivity
InMoment CX platform enhancements
Sherril Hanson

InMoment Adds Several Enhancements to its XI Platform

Dash Research Interviews Sandeep Garg, InMoment’s Chief Product Officer
Customer Insights and Feedback product and partnership announcements
Sherril Hanson

Insights and Feedback News: Gainsight, Lexalytics, Productboard, Qualtrics, Review Trackers, SkyTeam

Integrations, Partnerships and Product Enhancements
Customer data platform (CDP) product launches, partnerships, and research studies
Sherril Hanson

CDP Updates: Kore.ai, Lotame, Lytics, mParticle, Simon Data, and The Trade Desk

Twilio, Tealium, and Treasure Data Release Research
SugarCRM digital self-service launch
Keith Kirkpatrick

SugarCRM Debuts New Digital Self-Service Capabilities

End-to-End Interactions Allow B2B Customers to Streamline Operations
Digital employee experience product launches and partnerships
Sherril Hanson

EX Update: Almaden, Confirm, Engagedly, Gympass, Medallia, and Nexthink

Digital Employee Experience, Performance Reviews, Pulse Surveying, Integrations, and Partnerships Are Spotlighted
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