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Tag: Product Launches

Keith Kirkpatrick

Salesforce Introduces Generative AI-Enabled Version of Tableau

Tableau GPT Creates “Easy Button” for AI-Powered Analytics and Visualizations
Keith Kirkpatrick

Zendesk Launches Conversational Commerce Capabilities

CX Platform Expands Partnerships with Meta and Shopify to Enable Businesses to Provide Support, Marketing, and Sales Activities within Messaging Conversations
Alex Gaw

Airship Launches No-Code App Experience Editor

App Editing Engine Creates App Experiences, Dispensing with Developer Support
Keith Kirkpatrick

Five9 Renaming CCaaS Solution; Highlights New Customer Case Studies

Vendor Seeks to Highlight Platform’s Full CX Capabilities, Beyond Just Live-Agent Customer Service
Alex Gaw

Tealium Unveils Consent Integrations for Integration with Market-Leading CMPs

Consent Integrations Ensures Privacy Preferences Are Respected
Sherril Hanson

Microsoft Announces Copilot in Microsoft Viva

Microsoft Viva Glint and New Research Also Introduced
Sherril Hanson

Updates to Oracle ME Focus on Learning, Skills, and Career Mobility

New Capability Supports Both Employees and Managers
CX product launches and partnershipss
Alex Gaw

New CX Products: Sprinklr, Five9 and Invoca, InMoment, DHS, Treatwell, and mParticle

Product Launches and New Partnerships Relate to Boosting CX Initiatives
Webex AI product enhancements
Alex Gaw

Cisco Introduces New AI Capabilities for Webex

Features Aim to Deliver Desirable Hybrid Experiences at Workplaces
Microsoft Copilot product launch
Alex Gaw

Microsoft Unveils Copilot as New AI Assistant to Change How People Work

Powered by GPT-4 and Using Natural Language, Microsoft 365 Copilot Turns Words Into Potent Productivity Tool
Zoho employee experience
Sherril Hanson

Zoho’s ‘Center of Gravity’ Helps Streamline Employee-Technology Interactions and Improve EX

Technology Aims for Interactions to Be Seamless, Effortless, and Efficient
Sherril Hanson

Qualtrics Announces General Availability of Manager Assist

Dash Research Interviews Wojtek Kubik, Qualtrics Head of Product Management, EX: Upcoming Features to Double Down on Employee Wellbeing and Engagement
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