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Tag: Partnerships

Sherril Hanson

Google Cloud’s Generative AI Comes to UKG’s HCM Suites

Technology Will Support an Improved Employee Experience and Efficiencies
Sherril Hanson

Khoros Announces Trustpilot Integration and Cerby Partnership

Both Link-Ups Focus on Supporting Social Media and Reviews
CX product launches and partnershipss
Alex Gaw

New CX Products: Sprinklr, Five9 and Invoca, InMoment, DHS, Treatwell, and mParticle

Product Launches and New Partnerships Relate to Boosting CX Initiatives
Verint and Google Cloud partnership
Sherril Hanson

Verint Broadens Google Cloud Partnership

Integration Helps to Support CX Automation in Contact Centers
Twilio and Qualtrics integration
Sherril Hanson

Twilio-Qualtrics Integration Supports Enriched Customer Profiles

Twilio VP of Product Management Kathryn Murphy Shares Insights on Enhanced Journey Orchestration
Qualtrics X4 Announcements
Sherril Hanson

QualtricsX4 Announcements

Purpose-Built Solutions for Frontlines and New Partnerships
Amdocs Microsoft Customer Engagement Platform
Keith Kirkpatrick

Amdocs, Microsoft Announce a New Customer Engagement Platform

New Platform Brings Together Amdocs’ Commerce and Care Suite and Microsoft’s Cloud Solutions
Customer Insights and Feedback product and partnership announcements
Sherril Hanson

Insights and Feedback News: Gainsight, Lexalytics, Productboard, Qualtrics, Review Trackers, SkyTeam

Integrations, Partnerships and Product Enhancements
Customer data platform (CDP) product launches, partnerships, and research studies
Sherril Hanson

CDP Updates: Kore.ai, Lotame, Lytics, mParticle, Simon Data, and The Trade Desk

Twilio, Tealium, and Treasure Data Release Research
Digital employee experience product launches and partnerships
Sherril Hanson

EX Update: Almaden, Confirm, Engagedly, Gympass, Medallia, and Nexthink

Digital Employee Experience, Performance Reviews, Pulse Surveying, Integrations, and Partnerships Are Spotlighted
Contact Center partnerships and product launches
Sherril Hanson

Broadvoice, Genesys, AWS, Google Cloud, and More Announce Contact Center News

IPI, Mitel, Sprinklr, Sitel, Tollring, TTEC, Verint, Verizon, and WWT Are Among the Others with New Products, Enhancements, and Partnerships
Customer data platforms
Alex Gaw

Customer Data Platform News from Acquia, Tealium, Meiro, and Appier

Product Enhancements Gain Ground and CDP Partnerships Proliferate
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