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Coherent’s Fiber-Based Femtosecond Laser Enters the Market With Sub-350 Fs Performance and Low Power Draw for Precision in Optogenetics and Microsurgery
Ray Wang, Research Director at Futurum, explores how Coherent’s Osprey laser brings precision and efficiency to microsurgery, optogenetics, and device manufacturing.
Varma Kunaparaju, SVP at HPE, shares insights on integrating OpsRamp with GreenLake for advanced cloud management.
Patrick Osborne, SVP & GM at HPE, joins the hosts to share insights on navigating the complexities of hybrid cloud and scaling AI innovation in enterprise IT.
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Technology Will Support an Improved Employee Experience and Efficiencies
CX Platform Expands Partnerships with Meta and Shopify to Enable Businesses to Provide Support, Marketing, and Sales Activities within Messaging Conversations
Vonage Survey Illustrates That Consumers Have Similar Service Expectations for Digital Engagements, Regardless of Providers’ Size
Customers Gain Improved Experiences; Travel Brands Have Monetization Opportunities
Generative AI Tools Will Help Support Live Agent Performance Improvement
App Editing Engine Creates App Experiences, Dispensing with Developer Support
TalkDesk Conversation Expert Highlights Best Practices for Virtual Agent Design
Vendor Seeks to Highlight Platform’s Full CX Capabilities, Beyond Just Live-Agent Customer Service
Quantum Workplace Survey Also Shows Cadence Is an Important Factor
Banking Customers Turn to Fast and Flexible Solutions to Handle Agent Onboarding and Hybrid Work
Deployment of New AI Tools Includes a Focus on Customer Safety and Control
Partnerships Benefit Greenland Travel, Coast Mental Health, LexisNexis, ScS Group Plc, and Children’s Hospital of Orange County
Topics Include B2B, HR and EX, IT and CX, UK Shopper Coupons, and EX Investments
Preapproved Content Matched to Prompt Inputs Eliminates Risk of Incorrect Responses
Acquired Companies Include Sideways 6, Gointegro, Simplify360, and Brierley+Partners
Consent Integrations Ensures Privacy Preferences Are Respected
Partners Include NMHS, Akasa Air, KLAR Partners, Silver Fern Farms, and Purplle
Microsoft Viva Glint and New Research Also Introduced