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At Microsoft Build 2025, AI Is Microsoft’s Future, and Developers Are at the Heart of the Agentic AI Revolution, Not Replaced by It
Analysts Mitch Ashley, Nick Patience, and Keith Kirkpatrick at Futurum share their insights on Microsoft Build 2025, revealing Microsoft's strategic pivot to agentic AI and its profound implications for the future of software development.
Tara DeZao and Peter van der Putten from Pega join Keith Kirkpatrick to discuss the future of AI and creating impactful customer experiences responsibly.
Snowflake Unveils Cortex AI Enhancements, OpenFlow for Interoperability, and Significant Compute Performance Upgrades, Aiming To Make AI More Accessible and Efficient for Enterprises
Nick Patience, AI Practice Lead at Futurum, shares his insights on Snowflake Summit 2025. Key announcements like Cortex AI, OpenFlow, and Adaptive Compute aim to accelerate enterprise AI by unifying data and enhancing compute efficiency.
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NEWS BY INDUSTRY
Company builds momentum with notable strategic partnerships, technology acquisition and continued new customer growth globally in Q3.
Guided TELUS International through its debut on the New York Stock Exchange and in the largest ever tech IPO on the Toronto Stock Exchange
The French consulting firm has selected GetFeedback as its agile CX solution to help drive customer-centricity in a time of rapid digital transformation
Companies expand their partnership to deliver integrated platform offerings that meet the needs of progressive consumer behaviors and distributed workforces
Building off of its successful work with the World Health Organization and State of New Jersey, the company is continuing to invest in helping public and government agencies with their digital modernization.
Sacrificing CX to Cut Costs Is a Short-Sighted Approach, Experts Say
AI Can Help Companies Detect Customer Upsell Potential, Which, in Turn, Can Help Justify the Technology Investment
Amazon will rely on Qualtrics’ experience management technology to listen, understand, and act on customer and employee feedback
New Capability Delivers Hyper-personalized Omnichannel Customer Experience for Investors and Advisors; Unveiled at Financial Services Events in the U.S. and Europe
Additional Funding to be Invested Towards Future Growth and Innovation to Support Local Businesses
Inaugural Awards Program Celebrates Global Customers Pushing the Boundaries of the Sugar Platform for Breakthrough Customer Experience and Business Growth
Interactive Journey Map highlights actions to elevate employees’ relocation experience
Global CX and CE Software Revenue Will Recover to 2019 Levels in 2022, With a Substantial Growth Trajectory in the Years to Follow
