Latest Industry News
Featured Insights
At FMX 2025, Hammerspace Highlights Its Deployment at Animationsinstitut To Support Project-Heavy Academic Pipelines With Automated Data Orchestration and Hybrid Infrastructure
Krista Case, Research Director at Futurum, explores how Hammerspace enables metadata-driven automation, hybrid rendering, and sustainable storage reuse across Animationsinstitut’s distributed media workflows.
Databricks Acquires Neon to Bolster Agentic AI Capabilities With Serverless, Open-Source PostgreSQL
Brad Shimmin, VP Practice Lead for Data Management and Analytics at Futurum, shares his insights on Databricks' acquisition of Neon. This move positions Databricks to empower agentic AI with a robust, serverless PostgreSQL database, expanding its AI tooling market reach.
Webscale AI Orders Surpass $1 Billion YTD as Cisco Beats Top and Bottom-Line Estimates
Krista Case and Fernando Montenegro at Futurum analyze Cisco’s Q3 FY 2025 results, highlighting strong AI infrastructure growth, security momentum with Splunk, and solid execution across networking and enterprise transformation.
Latest Research
Latest Insights
NEWS BY INDUSTRY
Company builds momentum with notable strategic partnerships, technology acquisition and continued new customer growth globally in Q3.
Guided TELUS International through its debut on the New York Stock Exchange and in the largest ever tech IPO on the Toronto Stock Exchange
The French consulting firm has selected GetFeedback as its agile CX solution to help drive customer-centricity in a time of rapid digital transformation
Companies expand their partnership to deliver integrated platform offerings that meet the needs of progressive consumer behaviors and distributed workforces
Building off of its successful work with the World Health Organization and State of New Jersey, the company is continuing to invest in helping public and government agencies with their digital modernization.
Sacrificing CX to Cut Costs Is a Short-Sighted Approach, Experts Say
AI Can Help Companies Detect Customer Upsell Potential, Which, in Turn, Can Help Justify the Technology Investment
Amazon will rely on Qualtrics’ experience management technology to listen, understand, and act on customer and employee feedback
New Capability Delivers Hyper-personalized Omnichannel Customer Experience for Investors and Advisors; Unveiled at Financial Services Events in the U.S. and Europe
Additional Funding to be Invested Towards Future Growth and Innovation to Support Local Businesses
Inaugural Awards Program Celebrates Global Customers Pushing the Boundaries of the Sugar Platform for Breakthrough Customer Experience and Business Growth
Interactive Journey Map highlights actions to elevate employees’ relocation experience
Global CX and CE Software Revenue Will Recover to 2019 Levels in 2022, With a Substantial Growth Trajectory in the Years to Follow