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As It Gathered Its Community, CyberArk Moves Beyond PAM With Bold Plays in Securing AI Agents, Machine Identity Control, and Unified Platform Integration
Krista Case, Research Director at The Futurum Group, shares her insights on CyberArk IMPACT 2025.
The Micron G9 NAND Mobile UFS 4.1 Solution Provides the Innovation Key to Enabling Faster and More Responsive Experiences on Flagship Smartphones
The Futurum Group’s Ron Westfall shares his insights on why Micron’s G9 NAND with UFS 4.1 and UFS 3.1 drives the mobile ecosystem forward by delivering faster, more efficient, and AI-optimized storage solutions.
Expanded NetApp Volumes Capabilities Extend Enterprise-Grade AI and EDA Storage to Google Cloud with Enhanced Scalability, Cost Control, and Compliance Features
Camberley Bates and Krista Case of The Futurum Group share insights on how NetApp and Google Cloud’s storage updates enable scalable, AI-ready, and compliance-aware cloud infrastructure.
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NEWS BY INDUSTRY
Revenue Growth, Churn Reduction, and Improved Brand Advocacy All Contribute to the Business Case for Expanding Customer Success Initiatives
Changes that businesses made during the pandemic aren’t standing up to current challenges in employee engagement and retention
“Grammys for Product Managers” Recognizes Mixpanel as the Analytics Category Winner
Dynamic Focus Group Platform Allows Online Merchants to See What Shoppers Think before Purchases are Completed and Respond in the Moment
Senior living leader with more than 30 locations in 17 states taps Medallia to better understand its complete community experience.
Leader in Customer Relationship Management Makes Key Hires to Keep Pace with Exponential Company Growth
Quadrant Knowledge Solutions report highlights unique differentiators in NICE’s robust solution portfolio including industry-leading AI, and integrated, cloud native omnichannel platform
Funding complements the recent equity investment from Round13 Growth
The Cloud Customer Experience Platform helps businesses connect with customers through omnichannel capabilities such as voice and social media channels
New Money Will Help the Three Firms Move Forward to the Next Stage of Development
Consumer Expectations Differ from Brand Performance
AI Is Producing Improved Effectiveness and Efficiency in Both Customer-Facing and Back-Office CX Systems Across a Range of Industries and Use Cases
Pega Platform intelligently automates service workflows to support ambitious growth and digital transformation targets
