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Snowflake Unveils Cortex AI Enhancements, OpenFlow for Interoperability, and Significant Compute Performance Upgrades, Aiming To Make AI More Accessible and Efficient for Enterprises
Nick Patience, AI Practice Lead at Futurum, shares his insights on Snowflake Summit 2025. Key announcements like Cortex AI, OpenFlow, and Adaptive Compute aim to accelerate enterprise AI by unifying data and enhancing compute efficiency.
Q2 Results Driven by Improved Server Execution, GreenLake Gains, and Cost Actions
Fernando Montenegro and Krista Case at Futurum examine HPE’s Q2 FY 2025 results, with improved server execution, AI systems traction, and hybrid cloud strength driving upside despite margin pressure and macro headwinds.
Enhancements to the Pega Platform, Pega Blueprint, and AI Agents Are Also Designed To Help Organizations Modernize and Streamline Their Stack and Enable CX, Productivity, and Efficiency Gains Now and in the Future
Keith Kirkpatrick, Research Director with Futurum, shares his insights on the news from PegaWorld ‘25 and discusses the potential impact for other platform vendors operating in the market.
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NEWS BY INDUSTRY
Further leveled up campaign performance by defining ‘top interest’ and ‘send-time optimization’
Expanded global offerings allow life science companies to make confident, data-driven decisions tailored to their patient populations
New partnership makes it easy to recognize, motivate, and engage customer service agents — expanding the functionality of Medallia Contact Center Suite
Accelerates growth strategy with tech-enabled citizen engagement solutions, ~$19 billion total addressable market
Company receives top honors for creating the best customer experience and delivering the best return on investment to its global customers
PlanetOne adds LiveVox to its Growing Provider Portfolio—Bringing an industry leading, performance-driven, blended omnichannel contact center solution to more channel partners nationwide
French Business Phone Developer Also Sees Massive 75% Yearly Increase in Total Customer Base Worldwide
Experienced board leader and SaaS operating executive will serve as Pendo’s first board audit chair
Comparably’s Best Places to Work Award recognition underscores WorkForce Software’s commitment to creating the best employee experience for its global workforce
Awards based on ratings and reviews from CX, EX, and Market Research Professionals
New capabilities allow organizations to boost ROI by reducing time to production and maximizing the value of automation across the business
Customer Success software provider, ChurnZero, announces plans to open a new office in the Netherlands to support global expansion efforts in 2022.
An end-to-end customer experience service portfolio and novel IoT business models enable Orange to address customer demands efficiently
Funding is from LOI Venture’s Ryan Holmes and Manny Padda
New Dash Research Webinar and White Paper Examine the State of the CX Market and Predictions for 2022, Including Increased Use of Artificial Intelligence and Collaboration Tools for Hybrid Workplaces
The new report reveals survey data that details the tech industry’s plans and priorities for business analytics in 2022.
