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The 2025 Edition of the Venerable Conference Shows How It Is Evolving Under New Ownership While the Industry Navigates the Impact of AI
Key analysts at Futurum share insights on the rebranded RSAC Conference's transformation into a broader platform, the conference experience, and highlight trends including AI implementation and the importance of identity and data security.
AWS Leads Amazon’s Q1 FY 2025 With 17% Yoy Revenue Growth; Retail Business Remains Steady
Olivier Blanchard, Research Director at Futurum, breaks down Amazon’s Q1 FY 2025 results. The focus is on AWS growth, rising ad revenues, cost efficiencies, and tariff risk shaping the outlook for Amazon’s operating margin and cloud scale-up.
Automotive, PC, and IOT Drive Encouraging YoY Revenue Growth as Qualcomm’s Diversification Strategy Expands
Olivier Blanchard, Research Director at Futurum, analyzes Qualcomm’s record Q1 FY 2025 earnings, highlighting strong YoY growth AI-driven IoT and automotive.
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Nexthink Earns Placements on Built In’s Boston Best Places to Work and Boston Best Large Companies to Work For Lists
In second year topping esteemed list, leader in personalization is praised for hybrid work environment, employee welfare benefits, and ongoing programming
Capital and partnership will accelerate the leading customer data platform’s ability to help companies liberate data, transform customer relationships, and unleash growth in the privacy-first era
Austin headquarters and San Francisco office recognized for third and second consecutive year, respectively, for going above and beyond for their people
Scan & Know™ and UnboxIt™ provide the modern shopper with simple, safe, and seamless contactless shopping experiences
Leading Customer Experience Automation company continues commitment to customer success by offering access to best-of-breed technology integrations
Brands and Businesses Must Invest in the Consumer, Says Report
While omnichannel customer service is a table stakes expectation amongst shoppers, the degree of service varies dramatically among both industry segments as well as individual retailers; big box, department store and specialty retailers lead the way for superior customer service.
Leading digital CX solutions provider achieved multiple business milestones tied to the September launch of its industry-leading No-Code Digital CX Platform
Proposed acquisition will expand Algonomy’s capabilities for grocery retail, consumer packaged goods (CPG) and for other target industries To enable Algonomy to set up a Center of Excellence in AI & ML Engineering in Sri Lanka
With a consolidated offering for its customer journey cycle and smarter integration for its on-field personnel, Bajaj Capital will deliver a smarter, more frictionless experience to its customers
The acquisition enhances Rightpoint’s Adobe capabilities and helps clients implement seamless customer experience journeys to drive growth in a digital economy
Delivering Collaborative, Data-driven Customer Journey Maps and Personas: JourneyTrack Allows Enterprise Teams to Democratize and Govern Customer Journey Maps