The Futurum Network

Latest Industry News

How Will CISOs Be Impacted by the Proliferation of AI in Cybersecurity

How Will CISOs Be Impacted by the Proliferation of AI in Cybersecurity

Shira Rubinoff from The Futurum Group notes that the rapid proliferation of AI in cybersecurity presents mixed implications for CISOs, highlighting a disconnect between their…
Review: CX Wins in March, Part 2

Review: CX Wins in March, Part 2

The Month of March Saw the Forging of Various Memorable CX Partnerships
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in Part 2 of a two-part article featuring partnerships…
Review: CX Wins in March, Part 1

Review: CX Wins in March, Part 1

March Saw the Forging of Various Memorable CX Partnerships
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in this Part 1 of a two-part article featuring…
A Look Back at CX M&As in March

A Look Back at CX M&As in March

Zendesk Acquires Ultimate and Moneypenny Buys Sunshine Communication Services
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX M&A activity in March, focusing on two key events: the acquisition by…
CX Partnerships for Statara, Playvox, and Mitto

CX Partnerships for Statara, Playvox, and Mitto

Collaborations Are Forged with CallHub, Five9, and MoEngage
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX partnerships between Statara and CallHub, Playvox and Five9, and Mitto…
New CX Wins for Zeotap, 3CLogic, and SAP Emarsys

New CX Wins for Zeotap, 3CLogic, and SAP Emarsys

Partnerships Forged with Douglas, A Global B2B Travel Platform, and Miramar Group
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Zeotap, 3CLogic, and SAP Emarsys together with their…
New CX Research from Vonage, Reward Gateway, and MessageGears

New CX Research from Vonage, Reward Gateway, and MessageGears

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of new and recent CX research findings from Vonage, Reward Gateway, and MessageGears….
CX Wins with Qualtrics, UKG, and Tattle

CX Wins with Qualtrics, UKG, and Tattle

Partnerships Succeed with University of Utah Health, Leslie’s Inc., and HTeaO
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Qualtrics, UKG, and Tattle together with their partners…

Featured Insights

OpenText Deepens Its Business Optimization Strategy, Linking Workforce Cuts to Its AI-First Operational Model as Part of a $550 Million Savings Plan
Keith Kirkpatrick, Research Director at Futurum, shares insights on OpenText’s AI-led restructuring strategy and its implications for long-term cost savings and operational efficiency.
Platformization and AI Investments Shaped Palo Alto Networks’ Q3 Performance, as the Company Balanced Internal Execution With an Evolving Industry Landscape
Fernando Montenegro, Vice President and Practice Lead with Futurum, digs into Palo Alto Networks Q3 2025 results. In focus: the key movement towards platformization and AI momentum within a competitive landscape, as the company advances toward long-term targets.
Qualcomm Re-Enters the Data Center Market with Arm-Based CPUs Designed to Interface with NVIDIA AI Infrastructure
Olivier Blanchard, Research Director at Futurum, explores Qualcomm’s re-entry into the data center market with Arm-based CPUs designed to integrate with NVIDIA’s AI infrastructure, marking a strategic pivot from its past efforts.

Latest Research

Latest Insights

AI Fabrics and Addressing Key Networking Concerns - Six Five Media at Dell Tech World 2025

AI Fabrics and Addressing Key Networking Concerns – Six Five Media at Dell Tech World 2025

Saurabh Kapoor, Director of Product Management & Strategy at Dell Technologies, joins Patrick Moorhead and Daniel Newman to share his insights on AI fabrics and…
Is OpenText’s AI-Led Workforce Strategy a Long-Term Cost Fix or a Risky Reset?

Is OpenText’s AI-Led Workforce Strategy a Long-Term Cost Fix or a Risky Reset?

OpenText Deepens Its Business Optimization Strategy, Linking Workforce Cuts to Its AI-First Operational Model as Part of a $550 Million Savings Plan
Keith Kirkpatrick, Research Director at Futurum, shares insights on OpenText’s AI-led restructuring strategy and its implications for long-term cost savings and operational efficiency….
Optimizing Connectivity in the Data Center, Server-to-NIC Using LPO - Six Five On The Road at Dell Tech World 2025

Optimizing Connectivity in the Data Center, Server-to-NIC Using LPO – Six Five On The Road at Dell Tech World 2025

James Wynia from Dell Technologies dives into the world of LPO, illustrating how this innovation redefines connectivity in data centers, featured at Dell Tech World…
Palo Alto Networks Q3 2025 Results Indicate Sustained Platform and AI Momentum

Palo Alto Networks Q3 2025 Results Indicate Sustained Platform and AI Momentum

Platformization and AI Investments Shaped Palo Alto Networks’ Q3 Performance, as the Company Balanced Internal Execution With an Evolving Industry Landscape
Fernando Montenegro, Vice President and Practice Lead with Futurum, digs into Palo Alto Networks Q3 2025 results. In focus: the key movement towards platformization and…
Qualcomm’s Arm-Based Data Center CPUs To Smoothly Integrate With NVIDIA

Qualcomm’s Arm-Based Data Center CPUs To Smoothly Integrate With NVIDIA

Qualcomm Re-Enters the Data Center Market with Arm-Based CPUs Designed to Interface with NVIDIA AI Infrastructure
Olivier Blanchard, Research Director at Futurum, explores Qualcomm’s re-entry into the data center market with Arm-based CPUs designed to integrate with NVIDIA’s AI infrastructure, marking…
Unpacking Insights from Dell’s AI Strategy & Journey - Six Five On The Road at Dell Tech World 2025

Unpacking Insights from Dell’s AI Strategy & Journey – Six Five On The Road at Dell Tech World 2025

John Roese, Global CTO & Chief AI Officer at Dell Technologies, shares valuable insights on AI implementation and future prospects with Patrick Moorhead and Daniel…

NEWS BY INDUSTRY

Any
Automotive(3)
Education(1)
Financial Services and Insurance(109)
Food and Beverage(6)
Healthcare(45)
Life Sciences(2)
Manufacturing and Industrial(4)
Media and Entertainment(7)
Public Sector(20)
Retail(47)
Telecommunications(49)
Travel and Hospitality(41)
New Data Also Shows Managers Play Important Role in Employee Retention
The fast-growing collection of integrations enables growing companies to tailor their HubSpot experience to their exact needs
Infinity Digital for Salesforce integrates with Salesforce Financial Services Cloud to help banks deliver smoother onboarding, origination and servicing experiences across all touchpoints
Digital experience analytics leader grows global footprint following $500M Series E investment to support growth & innovation
Global Cloud Call Center provider to complement current voice solution with new two-way SMS, advanced text routing, and integrated reporting features
Alvaria Real Time Optimizer integrates with all major contact center platforms to intelligently determine and manage agent efficiency and engagement to maximize productivity.
Annual guide offers insights into three essential areas including consumer data, measurement, and long-term loyalty.
Company surpasses $100 million in ARR, demonstrating strong momentum
Independent consulting study reveals benefits of Tealium’s CDP, including real-time data personalization, resulting in profits of more than $1.2 million over three years of implementation
New Data Shows Widespread Lack of Managerial Support and Career Guidance for Employees in Gen X Demographic and Above
Move Brings Together Media and Creative Specialists for Unified Offering
Evive’s annual employee journey reveals discrepancies between employees and employers in perception vs. reality about workplace communications, benefits, career development and recognition.
Advanced CX Solutions Bring Flexibility and Scalability to Improve Customer Retention, Increase Revenue and Drive Cost Efficiencies.
Avaya ranks ahead of Cisco, Five9, 8×8, RingCentral, among others

Book a Demo

Thank you, we received your request, a member of our team will be in contact with you.