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At Microsoft Build 2025, AI Is Microsoft’s Future, and Developers Are at the Heart of the Agentic AI Revolution, Not Replaced by It
Analysts Mitch Ashley, Nick Patience, and Keith Kirkpatrick at Futurum share their insights on Microsoft Build 2025, revealing Microsoft's strategic pivot to agentic AI and its profound implications for the future of software development.
Tara DeZao and Peter van der Putten from Pega join Keith Kirkpatrick to discuss the future of AI and creating impactful customer experiences responsibly.
Snowflake Unveils Cortex AI Enhancements, OpenFlow for Interoperability, and Significant Compute Performance Upgrades, Aiming To Make AI More Accessible and Efficient for Enterprises
Nick Patience, AI Practice Lead at Futurum, shares his insights on Snowflake Summit 2025. Key announcements like Cortex AI, OpenFlow, and Adaptive Compute aim to accelerate enterprise AI by unifying data and enhancing compute efficiency.
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NEWS BY INDUSTRY
Momentive Represents a Strategic Opportunity that Zendesk is Uniquely Positioned to Leverage to Drive Enhanced Growth and Value for Shareholders
Birdeye AI helps Zoom transform customer feedback into insights and actions.
Acquisitions continue to build on record growth in 2021
Epsilon Survey Says Leveraging First-Party Data Will Be Paramount
Digital Transformation, Pandemic-Fueled Business Model Shifts, Greater Focus on Employee Experience, and the Rise of Personalized Customer Engagement Are Driving Rapid Change in the CX Vendor and Service Provider Landscape
Full Year 2021 total revenue of $1,075.7M, up 41% year over year
Omar Johnson and Ritu Bhargava to join the Qualtrics Board
Consumer Expectations Are Fueling the Next Generation of Chatbots that Are More Intelligent, Personalized and Supremely Effective in Working as Directed
Michigan-Based Growth Software Company Honored for Its Commitment to Employee Growth Opportunities, Benefits, and Workplace Inclusion
New guide from Formation details how businesses can make personalized offers smart and scalable
External survey of 4,000+ full-time remote, in-office, and flex workers in eight markets reveals findings on collaboration, culture, communication, mental health, and management
First Duet in the contact center space enables enterprise customers to unbundle telephony and enjoy cloud-based flexibility, easier integrations and global scale with market leader Genesys
Medallia Go guest feedback analysis platform to be deployed in all hotels
