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HPE Enhances Zero Trust Network Access Solutions, Fortifying Sovereign Cloud Infrastructure Against Security Threats
Futurum’s Ron Westfall shares his insights on why HPE’s new ZTNA security portfolio capabilities are ready to provide robust protection, enabling organizations to reduce risks, counter attacks, and enhance organization-wide resilience.
Azure Grew 33% YoY, Adding 16 Points From AI Services; The Operating Margin Expanded by 100 bps
Keith Kirkpatrick and Daniel Newman of The Futurum Group analyze Microsoft’s Q3 FY 2025 results, with Azure growth, expanding AI workloads, and broad enterprise traction driving stronger-than-expected performance across segments.
Dave Russell and Emilee Tellez from Veeam join hosts to share crucial strategies for cyber incident preparedness, emphasizing the importance of stakeholder alignment and proactive resilience.
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Fresh Reports Reveal Insights from Qualtrics, Salesforce, Verint, HubSpot, and ACSI
Customer experience driven solutions deliver proactive service management and pre-integrated use-case based assurance solutions for rapid monetization of specific service categories
UK Customers in Highly Regulated Industries to Greatly Benefit from Informatica’s New PoD
Top-rated knowledge management solution integrates with ServiceNow to enable proactive, guided experiences
World market leader in pharma MES selects new cloud call center solution to optimize customer service operations worldwide with ServiceNow
NICE announces CXone compatibility with the Chrome OS ecosystem
Hospitality leader Hyatt sets new standard for modern convenience and guest engagement with enhanced two-way messaging
Europe’s largest poke bowl chain will utilize ISC-CX’s proprietary state-of-the-art measurement technologies and multi-lingual teams to bring their customer experience analysis to the next level
The acquisition accelerates LumApps’ product and market vision of a personalized and smart Employee Experience Platform
Results to be released on March 1, 2022, after market close
Best-selling author, speaker, and global customer experience authority Don Peppers will advise Alterna CX on a variety of subjects related to making its high-tech customer experience analytics capabilities available to more companies around the world.
Amidst the ongoing migration from Google Workspace and Microsoft 365 due to pricing changes, Zoho achieves unprecedented growth for Workplace, its collaboration and communication platform
Nextiva also named Breakthrough Partner of the Year by Five9 at annual CX Summit
Mails Letter to Stockholders Reiterating Recommendation to Vote “FOR” All Proposals Relating to Proposed Zendesk Transaction
Adds Berlin location to Phenom’s growing European footprint
Spotify’s Handling of the Joe Rogan-Neil Young Controversy Reveals Shortcomings in Automated Customer Support