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HPE Enhances Zero Trust Network Access Solutions, Fortifying Sovereign Cloud Infrastructure Against Security Threats
Futurum’s Ron Westfall shares his insights on why HPE’s new ZTNA security portfolio capabilities are ready to provide robust protection, enabling organizations to reduce risks, counter attacks, and enhance organization-wide resilience.
Azure Grew 33% YoY, Adding 16 Points From AI Services; The Operating Margin Expanded by 100 bps
Keith Kirkpatrick and Daniel Newman of The Futurum Group analyze Microsoft’s Q3 FY 2025 results, with Azure growth, expanding AI workloads, and broad enterprise traction driving stronger-than-expected performance across segments.
Dave Russell and Emilee Tellez from Veeam join hosts to share crucial strategies for cyber incident preparedness, emphasizing the importance of stakeholder alignment and proactive resilience.
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NEWS BY INDUSTRY
Analysis of Anonymized Recordings Assists Product Managers, Developers and Engineers
Customer Data Platforms, Conversational AI, and Personalization Solutions are Highlighted
Companies Acquired are Botium, Pipeline, and Active.Ai; Investment Targets Include Unbxd, Caplena
Activity in the EX Segment Points to Deepening and More Widespread Investment
Findings Look Into CX Strategy, Brands and Gen Z, Human-Driven Insight, Chat Technology, and Brand Messaging
The Purchase Brings Employee Experience Survey and Analytics Expertise
Health Systems Hyper-Personalize Patient Care Experiences to Sustain Growth
The Movement Toward Shorter and Faster Feedback Experiences Helps Fill the Need for More Real Time Data
New Abu Dhabi Government Initiative Aims to Provide World-Class CX
Effective Communication Between Customer Information Systems and All Involved Is Critical
CX Benefits Enjoyed by Gorillas, Saudi Airlines, The Nature Conservancy, Collinson Group, and European Tour
Four CX Firms Secure Fresh Funds; Optimove Acquires Kumulos
Managing the Interdependent Nature of Change to Transform Patient Experience
Insight Communities Offer Timely, Actionable Data at Scale
Reports Tackle Middle Market and Salesforce, Hybrid Customer Journeys, AI for CX Champions, UK Self-Service, and Delivery Experience
Expanding From Former Suite of Services, Platform Features AI, Scalability, and CRM Integration
Growth in Omnichannel Initiatives Is Being Driven by Shift to Digital Interactions, Customer Support Improvements, Changing Demographics, Pandemic Impacts, and the Rise of CX as a Competitive Differentiator
Employee Experience Products Continue to Launch as 1Q22 Draws to a Close
