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HPE Enhances Zero Trust Network Access Solutions, Fortifying Sovereign Cloud Infrastructure Against Security Threats
Futurum’s Ron Westfall shares his insights on why HPE’s new ZTNA security portfolio capabilities are ready to provide robust protection, enabling organizations to reduce risks, counter attacks, and enhance organization-wide resilience.
Azure Grew 33% YoY, Adding 16 Points From AI Services; The Operating Margin Expanded by 100 bps
Keith Kirkpatrick and Daniel Newman of The Futurum Group analyze Microsoft’s Q3 FY 2025 results, with Azure growth, expanding AI workloads, and broad enterprise traction driving stronger-than-expected performance across segments.
Dave Russell and Emilee Tellez from Veeam join hosts to share crucial strategies for cyber incident preparedness, emphasizing the importance of stakeholder alignment and proactive resilience.
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NEWS BY INDUSTRY
The Purchase Strengthens and Broadens InMoment’s Experience Improvement Platform
Leesman, Hitch Works, OneDirect, and Everflow Are Acquired; Immuta Raises Fresh Capital
Medallia Selected by Travelodge (UK); Barceló Hotel Group Chooses Talkdesk
Partnerships Benefit Foot Locker, Central Group, Revolut, TravelCenters of America, and The Home Depot
Taco Bell Defy Employs Mobile App Ordering and Other Capabilities to Improve Efficiency and CX
Collaboration Brings Promise of Strategic Advisory Services and New CX-Related Products
Topics Include US CX Index, Customer Care in Social Media, Consumer Digital Experiences, Multilingual Touchpoints, and Self-Service Options
Workhuman-Gallup Research Finds Positive Correlation and Cost Savings with Strong Recognition Programs
Case Studies from Zappos and Domino’s Pizza Show How Brands Can Go the Extra Mile to Forge Stronger Bonds
New CX Clients Include Manulife Singapore, Albertsons, Tuesday Morning, MedQuest, and Nokia
Research Focuses on Culture, Values, Feedback, Digital Employee Experience, Rewards, and Recognition
ASAPP’s AutoCompose Aims to Help, and Not Leave Revenue on the Table
The Latest Acquisitions Include Gummicube, Auryc, and Buljan & Partners
Partnership Solution Integrates Zoom Phone and Genesys Cloud CX
New Network Technology Delivers Greater Performance, but Also Raises the Bar on Customer Expectations
Local Staff in New Office Will Supplement Company’s Global Capabilities
Adoption of These Technology Types Accelerates as Companies Strive to Link Purpose, Goals, and Strategy
Research from Verint and Emplifi Demonstrates Importance of Digital Communication and Social Media Channels
