Latest Industry News
Featured Insights
Deal Doubles HPE’s Networking Business While Positioning the Company for AI, Datacenter, and Cybersecurity Market Opportunities
Fernando Montenegro, Vice President and Practice Lead, Cybersecurity & Resilience at Futurum, analyzes HPE's acquisition of Juniper Networks, combining comprehensive networking portfolios across enterprise and service provider markets.
Andy Palmer, Director of Technology at AWS, joins us to reveal how strategic collaborations and custom silicon are defining the future of enterprise AI.
Strengthened Partnership with Samsung Foundry Yields Major Advances in HBM3, EDA Flows, and IP on SF2 and SF2P Nodes
Ray Wang, Research Director at Futurum, shares his insights on Synopsys and Samsung’s expanded collaboration to fast-track AI and multi-die chip design using certified flows, advanced packaging, and a robust portfolio of silicon IP.
Latest Research
Latest Insights
NEWS BY INDUSTRY
The Purchase Strengthens and Broadens InMoment’s Experience Improvement Platform
Leesman, Hitch Works, OneDirect, and Everflow Are Acquired; Immuta Raises Fresh Capital
Medallia Selected by Travelodge (UK); Barceló Hotel Group Chooses Talkdesk
Partnerships Benefit Foot Locker, Central Group, Revolut, TravelCenters of America, and The Home Depot
Taco Bell Defy Employs Mobile App Ordering and Other Capabilities to Improve Efficiency and CX
Collaboration Brings Promise of Strategic Advisory Services and New CX-Related Products
Topics Include US CX Index, Customer Care in Social Media, Consumer Digital Experiences, Multilingual Touchpoints, and Self-Service Options
Workhuman-Gallup Research Finds Positive Correlation and Cost Savings with Strong Recognition Programs
Case Studies from Zappos and Domino’s Pizza Show How Brands Can Go the Extra Mile to Forge Stronger Bonds
New CX Clients Include Manulife Singapore, Albertsons, Tuesday Morning, MedQuest, and Nokia
Research Focuses on Culture, Values, Feedback, Digital Employee Experience, Rewards, and Recognition
ASAPP’s AutoCompose Aims to Help, and Not Leave Revenue on the Table
The Latest Acquisitions Include Gummicube, Auryc, and Buljan & Partners
Partnership Solution Integrates Zoom Phone and Genesys Cloud CX
New Network Technology Delivers Greater Performance, but Also Raises the Bar on Customer Expectations
Local Staff in New Office Will Supplement Company’s Global Capabilities
Adoption of These Technology Types Accelerates as Companies Strive to Link Purpose, Goals, and Strategy
Research from Verint and Emplifi Demonstrates Importance of Digital Communication and Social Media Channels
