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Deal Doubles HPE’s Networking Business While Positioning the Company for AI, Datacenter, and Cybersecurity Market Opportunities
Fernando Montenegro, Vice President and Practice Lead, Cybersecurity & Resilience at Futurum, analyzes HPE's acquisition of Juniper Networks, combining comprehensive networking portfolios across enterprise and service provider markets.
Andy Palmer, Director of Technology at AWS, joins us to reveal how strategic collaborations and custom silicon are defining the future of enterprise AI.
Strengthened Partnership with Samsung Foundry Yields Major Advances in HBM3, EDA Flows, and IP on SF2 and SF2P Nodes
Ray Wang, Research Director at Futurum, shares his insights on Synopsys and Samsung’s expanded collaboration to fast-track AI and multi-die chip design using certified flows, advanced packaging, and a robust portfolio of silicon IP.
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NEWS BY INDUSTRY
Collaboration Efforts Are a Boon to Capitec Bank, Barry Callebaut, MIA, W&H, and Nokia
Strong Activity in Recruiting, Wellbeing, and other EX Technologies
Organizations Place Greater Value on Hiring New Workers Than Retaining Those Already Hired
Research Topics Cover Food Inflation, Messaging from Financial Brands, Data Maturity, SMS Communications, and Insights on the Customer Journey
CX Partnerships Help First Federal Credit Union, IGT, Gourmet Egypt, itel, and KCH
Healthcare CX Software and Services Will Reach $13.5 Billion in Worldwide Revenue by 2026, Led by Investments in Customer Relationship Management, Customer Data & Analytics, and Contact Center Solutions
Wellbeing Tools Gain Interest in the Race to Attract and Retain Employees
Customer Data Platforms Unify Data into an Always Current, Single Source of Truth
Brands Using Social Listening Can Assess Advertising Campaign Effectiveness, Identify Social Influencers, and More
Also: Zendesk Supports Its Acquisition by Consortium, and Not by Light Street Capital
New Hires Will Help the Department in its Digitalization Efforts
Simply Acknowledging Problems Customers Are Having and Keeping Them Updated Goes a Long Way
AI Technology Provides One Path to Finding and Limiting Bad Experience in the Customer Journey
Company Culture and Technology Investments Are Focus Areas
Deal with Issues, Even Those Resulting from Customer Ignorance, Quickly and with Empathy
15Five Research Shows Employees Continue to Quit and Companies Freeze Hiring
Enhanced Capabilities Announced Include Mobile Integration, Hyper-Personalization, and Continuous Feedback
Reports Cover Government Customer Service, Voice Automation, DX Efforts, Gamification, and Effects of Negative CX on Airlines and Hotels
