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Jeetu Patel, EVP & Chief Product Officer at Cisco, joins Daniel Newman and Patrick Moorhead to discuss the complexities of securing AI and Cisco’s innovative strategies in this field.
The Partnership Between a Digital Adoption Platform and a Consultancy Underscores the Need To Address People and Process Issues, Not Just Technology Challenges, When Undergoing a Digital Transformation
Keith Kirkpatrick, Research Director at The Futurum Group, discusses the partnership between digital adoption platform provider WalkMe and ABeam Consulting, highlighting the additional value created through the partnership.
Based on the Most Recent Announcements Regarding Tariffs, an Overview of Which Sectors and Vendors Will Be Most Impacted
Alex Smith, VP Channels Research at The Futurum Group, shares his insights on how tariffs impact different technology sectors and vendors. It will explore how the industry is looking to respond, and what potential tariffs are still to come.
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Also: Zendesk Acquisition by Hellman & Friedman and Permira Now Completed
The Decision Is On-Brand for the Discount Carrier, But Could Prove Risky and Alienating
New Funds to Fuel Company Expansions
Aramex, Rentokil, Razer, Ascension, and Jetson Reap Partnership Benefits
New Telus International Survey Also Reveals Consumer Limits and Concerns in A Virtual World
Topics Touch on Automation and Holiday Staffing, Sustainable Christmas Shopping, Conversational AI in Contact Centers, and More
Connecting Data and Expanding Sources are Focus Areas of Recent Product and Integration Announcements
Stability, Work-Life Balance, Inefficient Processes, and Shared Values Are Topics of Concern
The New Platform Offers Healthcare Automation and Personalized Intelligence
Solutions for Employee Engagement, Learning, Feedback, and Turnover are Highlighted
Passengers Still Want the Basics – Simple and Smooth Travel
CX Initiatives Help Vitality, Currys, FinChoice, Penrith City Council, and XL Axiata
Firm’s Analyst Day Provides Customers Opportunity to Discuss What Matters to Them
Topics Include 2023 Consumer Trends, Overconfident Marketers, Business Onboarding with Banks, Fake Reviews, and Customer Service in India
Closing the Feedback Loop with Communication and Action
Topics Include Technology, Recognition, Engagement, and Job Seeker Priorities
Research Shows Areas of Concern; EX Case Studies Show Positive Results
Acquired: UserTesting, Monetate, and Pixel TurnTo. Also: Lara AI and Tagado Raise Funds
