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AMD Launches Zen 5-Based EPYC 4005 CPUs Targeting Cost-Sensitive Enterprise, SMB, and Hosted IT Deployments Across Single-Socket AM5 Systems
Olivier Blanchard, Research Director at Futurum, shares his insights on AMD’s new EPYC 4005 CPUs. Built for SMBs and hosters, the Zen 5-based chips challenge Intel Xeon on price, performance, and deployment simplicity.
Doug Schmitt, CIO and President at Dell, explores Dell Tech's AI-driven transformation and the evolving Services portfolio on this Six Five episode.
Join Patrick Moorhead and Daniel Newman as they dissect the highlights of Dell Technologies World 2025, offering expert insights on breakthroughs and future tech trends.
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NEWS BY INDUSTRY
Recent Announcements Focused on Feedback, Mentoring, Wellness, DEI, and Consulting
Customer Service Shifting Away from Live Interaction Was Not the Only Major Movement in the Last Year
Providing Visibility, Transparency, Honesty, Responsiveness, Convenience, and Empathy Go a Long Way
The Southwest Airlines Debacle Offers Competitors Opportunity to Show They Care
Company Moves Focus on CX Features Leveraging AI and Deepening Technology Integration
Also: Gladly and TheyDo Secure New Funding
Melding the Best of Physical and Digital Customer Experience Is on the Agenda for Many Companies
Four Reports Examine the Role of CX in IT Service Desks, SMBs, Higher Education, and Retail; EY Research Explores Digital Opportunities for Government
Volaris Airlines Emphasizes Messaging Services in Move to Omnichannel Customer Service
Partners Include Jos Alukkas, FuelFood.io, Westland Insurance, and digitalAudience
Also: LumApps Acquires Vizir
Driving Higher Value Experience through Intelligent CX Design, Organizational Alignment, and Targeted Technology Deployment
Interview with Dr. Sydney Heimbrock Spotlights Challenges and Solutions
But Trading and Listing Will Continue at New York Stock Exchange
New Study from CMO Council Research and SAS Reveals Shortcomings in Current CX Strategies for Winning and Retaining Customers
New Research from Perceptyx Points to Increased Anxiety and Negative Behaviors
Review Management, Survey Trends, Partnerships, Insights to Action, and Hospitality Feedback Are Topic Areas
New Research from Content Guru Also Reveals Insights from CX Pros for Next Year