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Adobe Raises FY 2025 Revenue and EPS Targets Amid Continuing AI-Driven Momentum Across Segments
Keith Kirkpatrick and Daniel Newman at Futurum analyze Adobe’s Q2 FY 2025 results, highlighting AI-fueled user growth, Firefly adoption, strong RPO gains, and raised FY 2025 guidance despite AI-native competitive pressures.
Kamal Hathi, SVP & GM at Cisco, joins Patrick Moorhead and Daniel Newman to discuss the powerful synergy between Cisco and Splunk, and the future of digital resilience.
Oracle Posts Q4 Fy 2025 Revenue and EPS Beat as Cloud Demand Fuels Growth Acceleration
Keith Kirkpatrick and Daniel Newman at Futurum analyze Oracle’s Q4 FY 2025 earnings, highlighting strong cloud momentum, multicloud adoption, AI-driven demand, and aggressive capacity expansion, positioning Oracle for FY 2026 acceleration.
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NEWS BY INDUSTRY
Recent Announcements Focused on Feedback, Mentoring, Wellness, DEI, and Consulting
Customer Service Shifting Away from Live Interaction Was Not the Only Major Movement in the Last Year
Providing Visibility, Transparency, Honesty, Responsiveness, Convenience, and Empathy Go a Long Way
The Southwest Airlines Debacle Offers Competitors Opportunity to Show They Care
Company Moves Focus on CX Features Leveraging AI and Deepening Technology Integration
Also: Gladly and TheyDo Secure New Funding
Melding the Best of Physical and Digital Customer Experience Is on the Agenda for Many Companies
Four Reports Examine the Role of CX in IT Service Desks, SMBs, Higher Education, and Retail; EY Research Explores Digital Opportunities for Government
Volaris Airlines Emphasizes Messaging Services in Move to Omnichannel Customer Service
Partners Include Jos Alukkas, FuelFood.io, Westland Insurance, and digitalAudience
Also: LumApps Acquires Vizir
Driving Higher Value Experience through Intelligent CX Design, Organizational Alignment, and Targeted Technology Deployment
Interview with Dr. Sydney Heimbrock Spotlights Challenges and Solutions
But Trading and Listing Will Continue at New York Stock Exchange
New Study from CMO Council Research and SAS Reveals Shortcomings in Current CX Strategies for Winning and Retaining Customers
New Research from Perceptyx Points to Increased Anxiety and Negative Behaviors
Review Management, Survey Trends, Partnerships, Insights to Action, and Hospitality Feedback Are Topic Areas
New Research from Content Guru Also Reveals Insights from CX Pros for Next Year
