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Deal Doubles HPE’s Networking Business While Positioning the Company for AI, Datacenter, and Cybersecurity Market Opportunities
Fernando Montenegro, Vice President and Practice Lead, Cybersecurity & Resilience at Futurum, analyzes HPE's acquisition of Juniper Networks, combining comprehensive networking portfolios across enterprise and service provider markets.
Andy Palmer, Director of Technology at AWS, joins us to reveal how strategic collaborations and custom silicon are defining the future of enterprise AI.
Strengthened Partnership with Samsung Foundry Yields Major Advances in HBM3, EDA Flows, and IP on SF2 and SF2P Nodes
Ray Wang, Research Director at Futurum, shares his insights on Synopsys and Samsung’s expanded collaboration to fast-track AI and multi-die chip design using certified flows, advanced packaging, and a robust portfolio of silicon IP.
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NEWS BY INDUSTRY
Providing Support Must Be Continued Throughout the Employee Journey
Partnerships Formed with Kroger, TravelBrands, Ferrara Candy, Distinctive Living, and SelectBlinds
Acquired Firms Include Assist Digital, Repustate, Swrve, UserTesting, and Human Inference
Local Municipalities Must Learn from Their Commercial Counterparts
Dash Research Interviews Sandeep Garg, InMoment’s Chief Product Officer
Topics Covered Include Immersive CX, Inventory Challenges, Innovation, Customer Sentiment, and Employee Retention
Simplifying the Insurance Customer Journey with Strategic Technology Investments
Callback Technologies, Omnichannel Engagement, and Self-Service Can Help Smooth Out This CX Issue
Also: Capacity Acquires Textel; PartnerHero Acquires SupportOps
Integrations, Partnerships and Product Enhancements
Leveraging CX Technologies and Best Practices Across Multiple Brands with Different Market Positioning
Self-Service, Automation, and Third-Party Partners Can Improve Service, But May Impact CX
Partners Include Big Pharma Firm, MegaCorp Logistics, El Cortes Ingles, Apple Federal Credit Union, and Jazeera Airways
Modernizing Infrastructure and Services for Tax Preparation
Consider Multi-Factor and Voice Biometrics to Improve Security
QuestionPro Workforce President Sanja Licina Shares Insights
Improving Customer Satisfaction through Technology Investment and Process Improvement
Twilio, Tealium, and Treasure Data Release Research
