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Enhancements to the Pega Platform, Pega Blueprint, and AI Agents Are Also Designed To Help Organizations Modernize and Streamline Their Stack and Enable CX, Productivity, and Efficiency Gains Now and in the Future
Keith Kirkpatrick, Research Director with Futurum, shares his insights on the news from PegaWorld ‘25 and discusses the potential impact for other platform vendors operating in the market.
Snowflake’s $250 Million Crunchy Data Deal Intensifies Competition With Databricks and Others as the Company Seeks to Power Up Enterprise AI Through Postgres Cloud Innovation
Brad Shimmin, Vice President & Practice Lead, Data and Analytics at Futurum shares his/her insights on Snowflake’s acquisition of Crunchy. Discover how Snowflake’s $250 million Crunchy Data acquisition is set to reshape the AI data platform landscape and intensify the battle for enterprise cloud leadership.
Strong AI Demand and Growth in Electro-Optics and Custom Silicon Drive 63% YoY Revenue Surge
Olivier Blanchard, Research Director at Futurum, unpacks Marvell’s Q1 FY 2026 results, where strong AI demand, custom silicon ramp, and electro-optics gains fuel data center momentum amid cautious sentiment on margin delivery.
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Integration enables seamless collaboration and real-time customer engagement insights ensuring email campaign success
Provides Highest Quality of Service and Reliability for Users in Russia; Global Reach Now Expands to 46 Countries and Territories, Including Japan and Puerto Rico
From touchless retail to remote customer service, telecom operators are evolving their CX tools to adapt to the ongoing demands of the pandemic
FWD maintains its lead among insurers, while Citibank raises its performance to become a CX leader in multichannel banking
Partnership will help brands create enhanced customer experiences through listening and acting on customer feedback
Up to 40% of Agents Leave Their Jobs Each Year, Impacting CX
Merkle’s Latest 2021 Customer Engagement Report Focuses on Operationalizing Data to Power Next-Level Experiences
Popular Quick Service Restaurant to evolve personalization and improve customer experience.
Creatio’s Core CRM Platform Replaces Volition’s Legacy System
The Now Platform Rome release empowers organizations like City of Santa Monica, Deloitte, DnB Bank, Kiwibank, Mercedes‑Benz and SnapNurse to help reduce employee fatigue, accelerate automation across the enterprise, and make work, work better, no matter where it happens
