Category: Unified Communications

Futurum principal analyst Shelly Kramer covers Zoho’s launch of Zoho Trident, a desktop app designed to be a unified comms platform, along with other enhancements to the Zoho Workplace suite and some compelling news on pricing.
Sean Spradling, senior analyst at Wainhouse, part of The Futurum Group family of companies, covers news out of ISE 2023 this week in Barcelona from Logitech and Steelcase launching Project Ghost, a new video conferencing device intended to allow for more personal conversations and connections than the traditional video meeting services. Spradling explores the nuances of the Project Ghost solution, as well as the differentiators between Project Ghost and Google’s Starline.
Sean Spradling, senior analyst at Wainhouse Research, part of The Futurum Group family of companies, covers news of Microsoft’s rollout of Teams Premium infused with OpenAI’s ChatGPT 3.5.
Futurum principal analyst Shelly Kramer takes a look at Mitel’s acquisition of Unify and examines the benefits the deal will bring to both companies as leaders in both the Americas and the EMEA markets. For Mitel, the acquisition cements the company’s commitment to UC and will significantly expand Mitel’s global footprint and customer base. The deal will give customers of both organizations even more choice and flexibility throughout their communications lifecycle. For partners, the expanded scale and even stronger financial profile, product portfolio, and breadth of services to help them grow their businesses.
Sean Spradling, senior analyst at Wainhouse Research, part of The Futurum Group family of companies, covers the launch by Verizon of Verizon Mobile for Microsoft Teams, becoming the first U.S. carrier in the market to support Teams Phone Mobile — and what that bodes for the future.
The Six Five team discusses the Best Event of 2022.
Daniel Root, senior analyst with Wainhouse Research – part of The Futurum Group family of companies, covers the news of Mural’s latest updates, including a new chief executive, an updated UX/UI, and a shift towards team collaboration tool.
Steve Vonder Haar, senior analyst at Wainhouse Research, part of The Futurum Group family of companies, covers news of Enghouse Systems’ acquisition of cloud-based enterprise video technology vendor Qumu for $18 million in an all-cash deal, representing a lifeline yet again for Qumu, and another add to the Enghouse portfolio of offerings in enterprise software segments.
In this episode of the Futurum Tech Webcast, principal analyst Shelly Kramer is joined by Martin Bitzinger, Senior Vice President, Product Management for Mitel, who oversees Mitel’s product portfolio and product marketing, including UC platforms, applications, and devices for a conversation about trends in Unified Communications (UC), the many challenges customers face in leveling up their business comms, and a look at what’s ahead for Mitel.
Sean Spradling, senior analyst with Wainhouse Research, part of The Futurum Group family of companies, covers news of Lumen’s sale of the company’s EMEA assets to Colt for 1.8 billion, thoughts on what drove that move, and a look at what’s ahead for the company.
Product Enhancements, Integrations, and Partnerships Announced to Expand CX Capabilities
Drawing Customers in with Free Access Drives Acceptance and Lets Them Contribute to Product Value

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