Author: Sean Spradling

Shopify Empowers Employees with Plugin that Exposes the Cost of Meetings
July 18, 2023

Shopify Empowers Employees with Plugin that Exposes the Cost of Meetings

Sean Spradling, Senior Analyst for Workplace Communication Platforms and Applications, discusses Shopify’s recent release of an internal tool that estimates the cost of a meeting during the scheduling process....
June 21, 2023

Qualcomm Gives Communications Hardware Vendors a Powerful Foundation for AI-Based Experiences

Sean Spradling, Senior Analyst for Workplace Communication Platforms and Applications at The Futurum Group, examines Qualcomm’s recent announcement of the Video Collaboration Platform....
June 20, 2023

1H 2023 Workplace Collaboration Decision Maker Survey – Applications & Platforms

Survey of IT Decision Maker (ITDM) professionals to better understand the current state, use, and intents for workplace communication applications and platforms. In Q2 2023, The Futurum Group surveyed 454...
June 14, 2023

Market Sizing & Forecast: Cloud Communications Platforms – 2023-2027 – Worldwide

This report delivers a market sizing, 5-year forecast, and vendor ranking of the worldwide cloud communications platform market. The Futurum Group provides insight into the following: Cloud Communications Platform revenue...
June 13, 2023

Market SpotCheck: Communications Platforms – Q1 2023 (CY Jan -Mar 2023)

This quarterly market SpotCheck tracks the Communications Platform (CP) Market. Data covers licenses and revenues of Communications Platform providers, online meetings, and enterprise calling. Data is collected directly from the...
June 6, 2023

Apple Enters the Fray – Are We Ready for Spatial Computing in Communications?

The Futurum Group's Sean Spradling, Senior Analyst for Workplace Communication Platforms and Applications, discusses Apple’s Vision Pro mixed reality headset innovations and their implications for unified communications....
May 18, 2023

Zoom Takes Another Big Step Forward in AI-based Value with Integration and Investment in Anthropic

The Futurum Group senior analyst Sean Spradling explores news of Zoom’s partnership and investment in Anthropic, the creators of the Claude AI Assistant, and Zoom’s plans to incorporate Claude across...
May 15, 2023

Zoom Huddles: A Modern Communication Experience for the Hybrid Workplace

Sean Spradling, Senior Analyst at The Futurum Group, discusses the beta release of Zoom huddles, the experience of the product, and the longer-term implications of the new form of communication....
April 25, 2023

Microsoft Reportedly has Plans to Unbundle Teams and Office

Sean Spradling, Senior Analyst at The Futurum Group, looks at the impact of Microsoft’s plan to unbundle Teams and Office, what’s driving that, and the challenges that presents....
April 18, 2023

TrueConf is Taking Full Advantage of the Absence of Global Communications Providers in Russia

Sean Spradling, senior analyst at The Futurum Group, unpacks the impact of technology sanctions against Russia on the global unified communications market, how that’s given rise to TrueConf in the...
March 28, 2023

Microsoft Launches the New Faster, Simpler Teams 2

Sean Spradling, senior analyst at Wainhouse Research, part of The Futurum Group family of companies, reacts to the recent announcement of the new Microsoft Teams and what it will bring...
March 27, 2023

RingCentral Adds Push-To-Talk Capabilities to Meet the Needs of Frontline Workers

Sean Spradling, senior analyst at Wainhouse Research, part of The Futurum Group family of companies, walks through the new offer from RingCentral that targets some of the 2.1 billion global...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

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To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

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If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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