Shopify Empowers Employees with Plugin that Exposes the Cost of Meetings
Sean Spradling, Senior Analyst for Workplace Communication Platforms and Applications, discusses Shopify’s recent release of an internal tool that estimates the cost of a meeting during the scheduling process.
Qualcomm Gives Communications Hardware Vendors a Powerful Foundation for AI-Based Experiences
Sean Spradling, Senior Analyst for Workplace Communication Platforms and Applications at The Futurum Group, examines Qualcomm’s recent announcement of the Video Collaboration Platform.
1H 2023 Workplace Collaboration Decision Maker Survey – Applications & Platforms
Survey of IT Decision Maker (ITDM) professionals to better understand the current state, use, and intents for workplace communication applications and platforms.
In Q2 2023, The Futurum Group surveyed 454 ITDMs who make decisions for or have knowledge of decisions made in their enterprise for the current state, use, and plans of workplace communications. The survey panel included respondents from small-to-large organizations across the United States, Canada, and the UK.
Market Sizing & Forecast: Cloud Communications Platforms – 2023-2027 – Worldwide
This report delivers a market sizing, 5-year forecast, and vendor ranking of the worldwide cloud communications platform market. The Futurum Group provides insight into the following:
Cloud Communications Platform revenue and licenses,
Enterprise Calling licenses (Cloud Calling & On-Premises,
Online Meeting Licenses,
License Type Trends,
Vendor Ranking.
The forecast and related estimates are based on the Futurum Research Cloud Communications Platform Market Data Model, supported by data gathered from 21 communication vendors and feedback and guidance from service providers and IT decision-makers. Sources include quarterly reports, briefings, annual reports, and survey data. This forecast reflects input, guidance, and requests from many key vendors and The Futurum Group partners.
Market SpotCheck: Communications Platforms – Q1 2023 (CY Jan -Mar 2023)
This quarterly market SpotCheck tracks the Communications Platform (CP) Market. Data covers licenses and revenues of Communications Platform providers, online meetings, and enterprise calling. Data is collected directly from the vendors or estimated by The Futurum Group’s Workplace Collaboration practice from known data points (previous license counts, revenue reports, private briefings, publicly available information, and growth percentages.) Futurum Intelligence does not publish data for individual vendors or their market shares but does provide vendor ranking based on the number of licenses.
Apple Enters the Fray – Are We Ready for Spatial Computing in Communications?
The Futurum Group’s Sean Spradling, Senior Analyst for Workplace Communication Platforms and Applications, discusses Apple’s Vision Pro mixed reality headset innovations and their implications for unified communications.
Zoom Takes Another Big Step Forward in AI-based Value with Integration and Investment in Anthropic
The Futurum Group senior analyst Sean Spradling explores news of Zoom’s partnership and investment in Anthropic, the creators of the Claude AI Assistant, and Zoom’s plans to incorporate Claude across the platform, with the first step being in Contact Center. There are some challenges, and Zoom will have work cut out for them on this front, but it will be interesting to see how adept Zoom is at handling customer data as the company’s number of partners grows.
Zoom Huddles: A Modern Communication Experience for the Hybrid Workplace
Sean Spradling, Senior Analyst at The Futurum Group, discusses the beta release of Zoom huddles, the experience of the product, and the longer-term implications of the new form of communication.
Microsoft Reportedly has Plans to Unbundle Teams and Office
Sean Spradling, Senior Analyst at The Futurum Group, looks at the impact of Microsoft’s plan to unbundle Teams and Office, what’s driving that, and the challenges that presents.
TrueConf is Taking Full Advantage of the Absence of Global Communications Providers in Russia
Sean Spradling, senior analyst at The Futurum Group, unpacks the impact of technology sanctions against Russia on the global unified communications market, how that’s given rise to TrueConf in the absence of other players in the Russian market, and what’s likely ahead.
Microsoft Launches the New Faster, Simpler Teams 2
Sean Spradling, senior analyst at Wainhouse Research, part of The Futurum Group family of companies, reacts to the recent announcement of the new Microsoft Teams and what it will bring to the market.
RingCentral Adds Push-To-Talk Capabilities to Meet the Needs of Frontline Workers
Sean Spradling, senior analyst at Wainhouse Research, part of The Futurum Group family of companies, walks through the new offer from RingCentral that targets some of the 2.1 billion global frontline workers.
