Category: Customer Experience

Futurum analysts Daniel Newman and Todd R. Weiss share their insights as Adobe revenue for Q1 2023 hits record $4.66B, up 9% YoY as the digital creativity and experiences software maker announced its Q1 earnings, which also included healthy increases in Digital Media, Digital Experience, and subscription revenue.
Companies Need to Fully Explain the Value to the Customer of Restrictive Policies
17 Leaders Provide Insights to Success and Predictions for the Future CX Market
New Research from Execs In The Know, Braze, Clootrack, Telus Int’l, and PwC
We are LIVE! Talking Lumimar, Plus, Nikola, Microsoft, Marvell, Oracle, & MongoDB – a new episode of The Six Five Webcast with hosts Patrick Moorhead and Daniel Newman.
Security and Ethical Issues Present the Most Pressing Worries, According to Salesforce Survey
Focus on AI, CrossXM, Frontline, and Customer Journeys
Topics: Consumers and Brands, Employees Struggling at Work, Digital CX, and More
New Product Allows for Cross-Enterprise Data Usage and Triggered Actions
Interview with Smadar Kirstein, Director of Product Marketing, Digital Experience at Amdocs
While Most Humans Understand Empathy, Training and Tools Can Help Agents Deliver Empathy More Consistently
Data from Emplifi and Chatmeter Show Consumers Reliant on Reviews for Purchasing Decisions

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