Category: AI

AI Assistants Are Morphing Beyond Interfaces to Automate Application Tasks
Mark Beccue, Research Director at The Futurum Group, examines Amazon’s preview of agents for Amazon Bedrock, which will enable developers to create agents based on foundational models (FMs) that can manage and perform tasks within multiple applications. The note explores the key takeaways related to Amazon’s strategic move in with task-completing agents.
The Futurum Group’s Ron Westfall and Daniel Newman assess Juniper’s fiscal Q2 2023 financial performance and why the results demonstrate disciplined execution of the company’s strategic vision across the Enterprise, Service Provider, and Cloud markets. The company’s Q2 momentum was directly bolstered by the expansion of its Enterprise business, registering a record quarter as it has become the company’s largest and fastest growing segment for a third consecutive quarter.
The Futurum Group’s Ron Westfall and Daniel Newman assess Intel’s fiscal Q2 2023 and why they see Intel executing on its strategy across its portfolio, including advancing its five processes in 4 years on time as well as positive indications around foundry, reinforced by the robust revenue growth registered by IFS. As such, Q2 2023 marked a positive inflection and can be flagged as a potential turning point after several very tough quarters.
Vendor Highlights Main Types of SaaS Breaches, Provides 14 SaaS Security Recommendations, and 3 Future Predictions
Keith Kirkpatrick, Research Director at The Futurum Group, covers the release of Valence’s 2023 State of SaaS Security report, and details the best practices for mitigating risk by tightening access procedures, even at the risk of creating more worker friction.
Growing Sophistication of AI Assistants Signals Next-Generation Computing
Mark Beccue, Research Director at The Futurum Group, examines Cohere’s launch of Coral, a new AI-based knowledge assistant. Open AI introduced ChatGPT a mere 9 months ago. In that short amount of time, the concept of an AI assistant has evolved and mutated rapidly to a point where the challenges for LLM-based AI assistants are being addressed and enterprise requirements are part of their design. The research note explores what Coral’s debut signals about what is likely to happen next with AI assistants and whether or not we are on the cusp of next-generation computing.
Partnerships Span the Globe to Include Mobicom, Pronovias, SpiceJet, Kubota Tractor Corporation, and Jack in the Box
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX providers Flytxt, Sprinklr, CleverTap, 8x8, and InMoment—and how their tie-ups benefit partners including Mobicom, Pronovias, SpiceJet, Kubota Tractor Corporation, and Jack in the Box.
Frontier Model Forum Is a Logical Step to Normalizing GenAI Through Advocacy
Mark Beccue, Research Director at The Futurum Group, examines the announcement by Google, Microsoft, OpenAI, and Anthropic about the launch of the Frontier Model Forum, which he asserts is a logical step to normalizing Gen AI through advocacy. AI advocates have struggled for several years to coalesce and unify to form a definitive AI industry group. There is a good reason for this – AI is broadly diffused technology and it applies across a massive range of industry sectors and interests. It has taken a disruption moment in the form of generative AI to unify advocacy. The Frontier Model Forum has the potential to solidify AI advocacy. The research note explores the key takeaways and the potential impact of the Frontier Model Forum.
HPE Discover 2023 advances GreenLake offerings, Pure Storage brings more to FlashArray and FlashBlade, MongoDB takes off and what is in with the noise and news around generative AI? Steven Dickens and Camberley Bates dive in on this Infrastructure Matters podcast.
Daniel Newman, CEO and Steven Dickens, VP and Practice Leader at The Futurum Group, share their insights on Microsoft earnings. Microsoft's Q4 earnings showcased the significant impact of AI across its portfolio, with impressive profits and revenues exceeding expectations. While the Azure cloud revenue growth slightly declined, CEO Satya Nadella remains optimistic about sustained high growth, emphasizing the early stages of cloud migration and AI's potential. Microsoft's commitment to AI research and development positions it as a leader in the digital age, with a promising future of innovation and transformation. However, investors closely monitor Azure's performance amid rising interest rates and cost-cutting measures.
SaaS Giant Unveils Pay Now, Snapchat for Commerce, Reorder Portal, and Order Support Features to Enable the Efficient Creation of Purchasing Experiences Across Channels
Keith Kirkpatrick, Research Director at The Futurum Group, covers Salesforce’s enhancements to its Commerce Cloud offering, which include support for in-channel purchasing experiences, AI-driven reordering tools, AI-powered service-to-commerce tools, and the ability to create Snapchat ads on the platform, and discusses how these tools can drive additional revenue.
The Futurum Group’s Ron Westfall assesses why the formation of the Network Resilience Coalition can advance improvements in the updating of hardware and software on a more consistent and systematic basis on a global basis, including supporting organizations in attaining the end-to-end visibility key to bolstering network hardware and software resilience that can advance overall cybersecurity capabilities across their networks.
The Futurum Group’s Ron Westfall and Clint Wheelock examine the impact AI is having throughout the 5G ecosystem addressing Qualcomm’s view that the future of AI is hybrid with 5G Advanced making AI integral to 5G innovation, why Nokia’s new AI-infused AirScale portfolio boosts its O-RAN and Cloud RAN proposition and 5G Advanced readiness, and NVIDIA and Softbank’s collaboration on a platform for generative AI and 5G/6G apps based on the NVIDIA GH200 Grace Hopper Superchip.

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